Antis Roofing & Waterproofing

Overview:
Antis Roofing & Waterproofing is a roofing contractor based in Irvine, CA, specializing in roofing and waterproofing services. The company has established a positive reputation with a strong focus on customer satisfaction and quality workmanship.

Services Provided:
– Roof inspections
– Roof repairs
– Waterproofing
– Customer consultation and assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (949) 461-9222
Website: http://www.antisroofing.com/

Customer Reviews and Sentiment:
Antis Roofing & Waterproofing has received high ratings across various platforms:

Google Reviews: 4.7 stars based on 218 reviews.

Positive feedback often highlights the company’s knowledgeable and helpful staff, thorough inspections, and effective problem solving. Customers have specifically praised the professionalism of employees, including a technician named Jesse.

Examples of positive reviews include:
“Jesse was very helpful and informative” – Victoria Dang
“Quick, thorough inspection by Jessie and Juan” – Luke Alcantara
“On time, courteous, quick to fix the problem” – Michael Egreczky

However, there is one notable complaint regarding customer service, where a reviewer expressed frustration with the phone system and lack of communication during the scheduling process.

Negative sentiments are primarily focused on customer service issues, particularly difficulties in contacting the company.

Review Summary:
Positive Sentiments: Knowledgeable staff, thorough inspections, efficient repairs, and professionalism.
Negative Sentiments: Customer service issues, particularly with phone communication and scheduling delays.

Additional Ratings:
BirdEye: 4.7 stars based on 218 reviews, reflecting a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile listed, but specific ratings or complaints were not noted.

Total Lead Smart Rating: 8.2

Conclusion:
Antis Roofing & Waterproofing stands out as a reputable choice for roofing and waterproofing services in Irvine, CA. Their skilled workforce and commitment to thorough inspections are commendable, but potential customers should be mindful of reported customer service issues before engaging their services.