Valley Ridge Restoration

Matthew Heironimus

a year ago

Did the roofing, was delayed. Showed up on random days. Lost multiple check from Insurance. Cause damaged to my home and will not correct the issues. Then left.

Dianne Applewhite

a year ago

Paul was instrumental in helping us get our roof replaced through our insurance company. He kept us apprised of everything, from showing pictures of our damaged roof to what was happening with the insurance company, and when we were approved. He was very professional, polite, thorough and provided excellent customer service. If you had a question, he could provide you with an answer. He came out to inspect things after the men had finished the roof and wanted to make sure we were completely satisfied. We are very pleased with their service.

Shelley W

a year ago

Paul and his team were top notch from start to finish. Paul always returned calls and texts in a timely manner and our new roof is awesome. We referred Valley Ridge to our neighbors and they had their roof redone too!

Justin Hackworth

a year ago

The entire process was very smooth thanks to Paul who was apart of the entire process from roof inspection to clean up on the last day. He explained the process very well and made sure we had everything we needed. The crew was super respectful and fast. I would use them again when it comes time for a new roof.

Ed Long

a year ago

I contacted VRR after noticing several shingles missing from my roof. Paul from VRR came out the next day to inspect the damage. He identified several damaged areas, and said he would work with my insurance company to see if a claim would be approved. He worked directly with them, met the insurance claims adjuster and physically walked the entire roof with him. It took about 2 weeks for the insurance adjuster to review and approve the claim, and my roof was completely replaced within the following week. I am very pleased with my experience with VRR.

Bry Sob

a year ago

Valley Ridge replaced our ~18 year old roof and worked with our insurance to cover it all. Their team (Inspector, PM, onsite managers, and roofers) was professional, fast, and explained all steps to my wife and I. A previous inspection trip didn’t yield a new roof so Valley Ridge earned our business starting with the inspection. Home looks like new and the new tile will hold up better than the original roofing.

Michael Smoot

a year ago

They did a great job on the roof but certain things were not completed. I was told I would be reimbursed for those items back in May. I still have not seen the money and they no longer return emails or texts.

camella braxton

a year ago

This company is a scam company, they will take your money please RUN DO NOT WASTE YOUR TIME AND MONEY! Edit* the problem is I am. And your worries should not be my reviews but my attorneys for taking my money. This is a clear example of how unprofessional this company is. Instead of fixing the issue with their company they go over every bad review and are combative. MARK and GREG are CROOKS DO NOT WASTE YOUR TIME WITH THIS HORRIBLE COMPANY!!!!!

Rheanna Derrick

a year ago

Mark and his team were the epitome of professionalism from day one. He answered all of our questions and provided us with realistic expectations about the process. His team fought for us by going back and forth with our insurance company until they agreed to cover all of the work that needed to be done. We ended up with a beautiful new roof, stunning siding and new gutters. His team of contractors were professional and meticulous. Mark made sure to supervise the work from time to time to ensure that it was done right and timely. We will forever be grateful for getting connected with Valley Ridge.

Latrece Banks

2 years ago

This company is very unprofessional. I found this company on indeed to work for and they did not pay me for two whole months. I tried to ask them was there a issue with payroll and they could not give me a answer. I would not recommend this company to anyone. They also scam customers and over charge for services.