Hernandez Home Improvements Inc. in Henderson-NC, North Carolina 27537

Hernandez Home Improvements Inc.

519 Gillburg Rd #15, Henderson, NC 27537

4.3 (11 reviews)

Overview:
Hernandez Home Improvements Inc., located at 519 Gillburg Rd #15, Henderson, NC, is a roofing contractor known for providing a range of home improvement services. The company has garnered attention for its quality workmanship and competitive pricing in the local area.

Services Provided:
– Roof installation and repairs
– Deck construction and removal
– General home improvements
– Professional estimates

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (252) 904-5309

Customer Reviews and Sentiment:
Hernandez Home Improvements Inc. has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 11 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and quality of work. Customers have praised the crew’s competency and attention to detail.

Examples of positive reviews include:
“These guys were awesome… I would highly recommend this company for any of your home repair needs.” – Misty Lauramore
“Best work and excellent prices.” – Elaine Hernandez
“Very professional and good quality work.” – Freddy y Ana Hernandez Barcenas

Negative sentiments were expressed regarding service follow-up and pricing practices.

Examples of negative reviews include:
“Hernandez installed new roof and now I have a leak… that’s sorry service and unprofessional.” – Lillie Parker
“He changes prices based on how much money he perceives the client makes… he has since not returned the money.” – Adam Bickley

Review Summary:
Positive Sentiments: Efficient service, professional behavior, good pricing, quality workmanship, and attention to detail.
Negative Sentiments: Issues with service follow-up, unprofessional communication, and concerns about pricing practices.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating considers customer satisfaction, quality of services, and unresolved complaints noted in the reviews. While the majority of reviews are positive, the negative experiences related to service issues and pricing concerns impact the overall score.

Conclusion:
Hernandez Home Improvements Inc. appears to be a competent option for roofing and home improvement services in Henderson, NC, with a strong emphasis on quality and reliability. However, potential customers should be mindful of the mixed reviews, particularly concerning follow-up services and pricing issues, before making a decision.

Member Since August 2024

Listing Id 487082

Contact Info

519 Gillburg Rd #15, Henderson, NC 27537
(252) 904-5309
Lead Smart Rating :
6.5/10.0

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Listing location

519 Gillburg Rd #15, Henderson, NC 27537

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Reviews

joseph canfield

2 years ago

In the first week of April, 2022, I had HERNANDEZ HOME IMPROVEMENTS remove an old 10 x 20 ft deck and create a new 12 x 12 ft. It is amazing how well the crew works together. No time wasted and no going slow. The crew and Mr. Hernandez arrived at about 8:30 am and were basically done by 5:30 pm that same day. Everything was completed but for the rails for the steps to the ground and a special ramp for our age/disability impaired dog. Thursday was rainy and they couldn’t work. On Friday all of the work was completed. The materials used and the final fit/finish was totally outstanding. I will certainly try to use this group for any other construction and such that needs to be done around our home. Truely an extremely competent crew of men. The price was more than reasonable. before locating Hernandez Some improvements I got nothing but excuses as to why other companies couldn’t or wouldn’t do the job. Thank you again for the great work you and your crew did.

Lillie Parker

2 years ago

Hernandez installed new roof and now I have a leak I called and he said he would be here Friday to look at it at 4 I called again at 420 and he said he was trying to see if I was still available but ive recievwd no calls or text from them then he tells me he will be here in 20 mins I wait all night no show no call nothìng that’s sorry service and unprofessional and I had more work to be done so it’s his loss. I guess he doesnt stand behind his work at all

Elaine Hernandez

2 years ago

Best work and excellent prices.

Ellen Gould

3 years ago

Nothing but praise for Hernandez Home Improvement.

Misty Lauramore

3 years ago

These guys were awesome, From the estimate to the completed installation Jose was professional and Honest. They took the time to move objects that could be damaged from around the yard before placing tarps to catch any falling debris. I would highly recommend this company for any of your home repair needs.

Ana Barcenas

4 years ago

I had a great experience with them. They did great on my roof. They fast ,reliable and trustworthy, also the have the best prices on the area.

freddy y ana hernandez barcenas

4 years ago

very professional and good quality work.

Adam Bickley

4 years ago

He changes prices based on how much money he perceives the client makes. I confronted him about his price gouging, to which he said he would refund the money and take a different amount comparable to others. He has since not returned the money, nor has any responded to attempts to communicate with him.

Freddy Hernandez

5 years ago

Great team. Very punctual, and very affordable prices 👍👍👍👍👍 …

Wendy G.C.

5 years ago

Great customer service, good prices, and good attention to details!