Eichelberger’s Home Improvement in Hagerstown, Maryland 21740

Eichelberger’s Home Improvement

358 Central Ave, Hagerstown, MD 21740

3.5 (4 reviews)

Overview:
Eichelberger’s Home Improvement is a roofing contractor based in Hagerstown, MD. The company has been providing roofing and home improvement services for many years, serving the local community with a focus on quality and customer satisfaction.

Services Provided:
– Roofing repairs
– Home improvement services
– Roof inspections
– Storm damage repairs

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (301) 791-1575

Customer Reviews and Sentiment:
Eichelberger’s Home Improvement has a rating of 3.5 stars based on 4 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and experience. Customers have appreciated the timely service and thorough clean-up efforts.

Examples of positive reviews include:
“Outstanding service. Eichelberger’s returned my call for service the same day & responded the next day for an estimate.” – Tim K.
“This company has been in business for a long time. They are a great company to take care of your needs for your roof and home improvement.” – Robin Thomas

Conversely, there are notable complaints regarding customer service and communication.
“I was hit with $250 cost just to look at the damage area… didn’t give me a time frame when they were coming.” – Jolene Bryant

Review Summary:
Positive Sentiments: Reliable service, quality workmanship, prompt response times, and thorough clean-up.
Negative Sentiments: Issues with customer communication, unprofessional behavior, and unexpected costs.

Additional Ratings:
BirdEye: Rating unavailable based on the provided data.
Better Business Bureau (BBB): Information about BBB rating and complaints is not available.
Total Lead Smart Rating: 5.5

Conclusion:
Eichelberger’s Home Improvement appears to provide decent roofing services in Hagerstown, MD, with positive sentiments regarding their timely response and quality of work. However, potential customers should keep in mind the mixed reviews, especially concerning customer service and communication issues, before making a decision.

Member Since August 2024

Listing Id 486194

Contact Info

358 Central Ave, Hagerstown, MD 21740
(301) 791-1575
Lead Smart Rating :
5.5/10.0

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Listing location

358 Central Ave, Hagerstown, MD 21740

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Reviews

Robin Thomas

5 years ago

This company has been in business for a long time. They are a great company to take care of your needs for your roof and home improvement.

Tim K.

5 years ago

Outstanding service. Our roof had been damaged in a wind storm and was missing several shingles & had some loose shingles. Eichelberger’s returned my call for service the same day & responded the next day for an estimate. They inspected the damaged area & checked for any additional damage that I might have missed. They provided a fair & reasonable price and were able to complete the repair that day prior to an incoming storm. Quality work (that comes from years of experience) & clean up which included walking the yard & picking up any stray shingles pieces & taking some old shingles that I had. They are a longstanding local family owned company that has installed several roofs for my family.

Miranda Hunt

5 years ago

The price was right. They came, did the job and so far I have no complaints.

Jolene Bryant

5 years ago

The guys were rude and unprofessional. They didn’t give me a time frame when they were coming, and showed up without calling. Before I was able to explain my problem I was hit with $250 cost just to look at the damage area, I explain I wasn’t told that when I made the initial appt, he then took an eyeball measurements of the roof and said someone will call back with an estimate. My question was “to what you haven’t even looks at the damage “