RoofER in Gaithersburg, Maryland 20879

RoofER

9848 Mainsail Dr, Gaithersburg, MD 20879

5 (92 reviews)

Overview:
RoofER is a roofing contractor based in Gaithersburg, MD, located at 9848 Mainsail Dr. The company specializes in roof replacement and repair, offering exceptional customer service throughout the process.

Services Provided:
– Roof replacement
– Roof repair
– Assistance with insurance claims
– Material selection assistance

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (703) 239-3738
Website: www.theroofdocs.com

Customer Reviews and Sentiment:
RoofER has an outstanding rating of 5.0 stars based on 92 reviews, reflecting very high satisfaction among its customers.

Positive feedback emphasizes the professionalism, helpfulness, and communication skills of the staff. Customers particularly appreciate the smooth process from start to finish, as well as assistance with insurance claims.

Examples of positive reviews include:
“ROOF-ER did an excellent job with my roof. Their staff and workers are very professional.” – Mitsi Reyes
“We’re very satisfied with the quality of work and materials. Roof looks great!” – Katie Kein
“Working with RoofER representatives can turn your worst day to a better one.” – Jonnene Williams

Overall, there are no mentionable complaints in the reviews, indicating a strong level of customer satisfaction.

Review Summary:
Positive Sentiments: Professionalism, excellent communication, quality workmanship, responsive service, and smooth insurance handling.
Negative Sentiments: None noted, highlighting consistent customer satisfaction.

Additional Ratings:
Google Reviews: 5.0 stars based on 92 reviews.
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 9.5

Conclusion:
RoofER stands out as a highly reliable choice for roofing services in Gaithersburg, MD, renowned for its top-notch customer service and quality work. With a perfect score from its extensive customer reviews, potential clients can expect a positive experience.

Member Since August 2024

Listing Id 483569

Contact Info

9848 Mainsail Dr, Gaithersburg, MD 20879
(703) 239-3738
Lead Smart Rating :
9.5/10.0

Get A Quote Claim

Listing location

9848 Mainsail Dr, Gaithersburg, MD 20879

Get Direction

Reviews

Mitsi Reyes

a month ago

ROOF-ER did an excellent job with my roof. Their staff and workers are very professional. Mike Rafter and Kevin Grabau helped me through the insurance process and choosing materials for the roof.They did not let me pay for the additional roof ventilation that was previously cancelled but was installed anyway.

Katie Kein

a month ago

Got our roof replaced with them in April 2024 after getting a recommendation from a friend. They handled everything with the insurance company and were punctual and responsive. We’re very satisfied with the quality of work and materials. Roof looks great!

Jonnene Williams

a month ago

Working with RoofER representatives like Dontel Baldwin, Keith Ziemba, and Francisco Toro can turn your worst day to a better one. There mannerisms are professional, warm, welcoming, and extremely patient. I’ve recommended them to a friend who accepted Dontel right away. Great job RoofER, for hiring trustworthy people to represent what’s missing in this world. GOODNESS. Jonnene

Thao Nhi Dang

2 months ago

I had a great experience with RoofER when I found a leak in my roof. Garrett Webb helped me through the insurance process and handled all the back and forth. Mike Rafter did a great job helping with the selection of materials to match my current trim. The day of installation went smoothly. Overall I’m very happy that I went with RoofER.

Sanjay Attray

2 months ago

Nick and Mike took care of everything from end to end process and I am satisfied with the job completion by Roof-ER team. Recommends it for roof replacement. Total replacement took less than half a day.

xueyan chen

2 months ago

I used Roof-ER a few months ago and had a fantastic experience. So I decided to call them again and see if they could help with my father’s home. Again, we were left highly satisfied by the communication, process and roof. Would highly recommend them. Roofs so nice I had to review them twice!

Vicki Schmidt

2 months ago

We are so pleased with our roof installation process with RoofER. They were all courteous and helped the process go smoothly from start to finish.

Cheryl Harrell

2 months ago

They did a spectacular job replacing our roof. They made the process simple and easy to understand. On hand to answer any questions we had while working with State Farm. Would highly recommend to anyone looking for quality work with clear communication.

Stephanie Hickok

3 months ago

My first meeting was with Mike who knocked on my door and he was incredibly friendly. He walked me through the process and working with my insurance company. Cadell was my project manager and was coordinated all of the work dates. Keith was my project coordinator and walked through each step and my home selection from roof to siding. The crews were friendly and answered any questions I had. I’m very happy with my new roof and siding!

Yvette Barnes

3 months ago

Everyone was very helpful in explaining the whole procedure from start to finish.