Dahm Bros Roofing Inc

Overview:
Dahm Bros Roofing Inc is a reputable roofing contractor located in Fort Wayne, Indiana. They specialize in providing high-quality roofing services, focusing on customer satisfaction and effective communication.

Services Provided:
Roofing installation and repair, customer service, communication, and maintenance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (260) 432-4552
Website: http://www.dahmbrothers.com/

Customer Reviews and Sentiment:
Dahm Bros Roofing Inc has received mostly positive reviews across various platforms:

Google Reviews: 4.3 stars based on 15 reviews.

Positive feedback emphasizes their excellent customer service, prompt communication, and quality of work. Customers often highlight the team’s professionalism and responsiveness.

Examples of positive reviews include:
“Great customer service! Thank you guys so much for all you did for both our slate roof, and the asphalt roof!” – Dionne Myers
“This place is the highest quality roofing contractor in Allen county.” – Jesse Archer
“The team at Dahm emailed us back within 12 hours or less about our project each time we reached out.” – Michelle Ross

Negative sentiments mention issues with communication and service delays.
“I would leave a 0 star review if I could…” – Zack Ault

Review Summary:
Positive Sentiments: Excellent customer service, prompt communication, quality workmanship, and professionalism.
Negative Sentiments: Issues with staffing, delays in communication, and some dissatisfaction over minor repairs.

Additional Ratings:
BirdEye: 4.3 stars based on 15 reviews, indicating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile, is not accredited, and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding unresolved service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Dahm Bros Roofing Inc is considered a reliable choice for roofing services in Fort Wayne, IN, known for their exceptional customer service and quality work. However, potential customers should be aware of some negative feedback regarding communication and staffing issues before making a decision.