Top Notch Roofing & Construction in Fort Smith, Arkansas 72901

Top Notch Roofing & Construction

1631, 1633 Midland Blvd, Fort Smith, AR 72901

4.8 (69 reviews)

Overview:
Top Notch Roofing & Construction is a roofing contractor located in Fort Smith, AR. They specialize in roof replacements and repairs, ensuring a professional and efficient service to their customers.

Services Provided:
Roof replacements, roof repairs, insurance claim assistance, gutter installation, project management, and thorough cleanup.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (479) 434-5066
Website: http://topnotchroofingllcfs.com/

Customer Reviews and Sentiment:

Top Notch Roofing & Construction has a strong average rating of 4.8 stars based on 69 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and excellent communication. Customers consistently appreciate the thoroughness and timely execution of projects.

Examples of positive reviews include:
“They were very professional and provided great customer service.” – Satera Carter
“Top Notch is truly top notch!” – Curtis Fox
“Highly recommended!” – Gary Hoffman

On the downside, there are isolated complaints about customer service, including instances of rudeness from workers on-site.

Examples of negative reviews include:
“The workers are disrespectful… blocking the entrance to our apartment.” – Brittany Lewis
“Beyond rude.” – Caleb Dutton

Review Summary:
Positive Sentiments: High-quality workmanship, excellent customer service, professionalism, effective communication, and thorough cleanup.
Negative Sentiments: Instances of unprofessional behavior and specific complaints about disrespectful conduct from workers.

Additional Ratings:
BirdEye: 4.8 stars based on 69 reviews, reflecting a trend of customer satisfaction.
Better Business Bureau (BBB): The business is accredited with an A+ rating and has had no complaints lodged against it in the last three years.
Total Lead Smart Rating: 8.9

Conclusion:
Top Notch Roofing & Construction appears to be an excellent choice for roofing services in Fort Smith, AR, particularly noted for their professionalism and quality of work. However, potential customers should consider the few negative reviews regarding customer service before making a decision.

Member Since August 2024

Listing Id 481949

Contact Info

1631, 1633 Midland Blvd, Fort Smith, AR 72901
(479) 434-5066
Lead Smart Rating :
8.9/10.0

Get A Quote Claim

Listing location

1631, 1633 Midland Blvd, Fort Smith, AR 72901

Get Direction

Reviews

Satera Carter

6 months ago

They were very professional and provided great customer service. They worked with us every step of the way and got the job done in a timely manner. 10/10 recommend!

Odus Odom

10 months ago

Oscar was the project manager. He came out at the appointed time. Inspected the house and garage. Made an estimate. Then insurance adjuster ok’d total replacement. Oscar came back out. Write the contract. We picked the type and color. The day was set to do the job. They were professionals, from start to finish. I recommend them. Great job. They did an excellent job. The clean up was great. Professional from start to finish. Oscar wrote the contract to replace the gutters also. Expect that job to be done just as professionally. Thank you Odus and Carolyn Odom

Gary Hoffman

11 months ago

Beyond the quality work, Top Notch made the roof replacement experience as positive as possible with excellent communication and follow-up. Highly recommended!

The Total Package

11 months ago

Oscar Cruz with Top Notch Roofing was the estimator and project manager for my Roofing Project. He was an ultimate professional whose knowledge of his industry and roofing materials impressed me enough to trust and hire him! He also worked with us on pricing. He did everything he said he and his installation crew would do! They arrived when they said they would and completed my house and garage in two days! You could not ask for a better experience than what they did. I would highly recommend their services to anyone needing an honest and professional organization! Greg Mueller

Curtis Fox

a year ago

Rob and his crew did an outstanding job! Top Notch is truly top notch!

Caleb Dutton

a year ago

Beyond rude

Robert Spray

a year ago

Easy to work with. Great job in short time. Handled all the paperwork and correspondence with the insurance company. Very pleased

Wesley Parks

a year ago

If you want your stuff right, this is the roofing company to use. From start to finish Hunter was professional, did everything he said he would do when he said he would do it. The job ended up costing almost triple the amount the insurance had estimated. Hunter contacted the insurance company and handled everything. He was on the job most of the day making sure it was done to his standards. This company does not cut corners. It is done right and the quality of work is second to none. Thanks Hunter and crew at Top Notch Roofing.

Brittany Lewis

a year ago

The workers are disrespectful, drinking beer and smoking weed in the residence their remodeling next door and the pot smoke filled out apartment. They were so disrespectful and rude to me and my family. Blocking the entrance to our apartment and when we asked them to move it the guy told me I could go f my self.

Justin Rouse

a year ago

Was very impressed with how fast these guys came through and finished the job.