Omega Exteriors

Overview:
Omega Exteriors is a roofing contractor based in Farmington, MN, located at 821 3rd St. The company specializes in roofing services, including roof replacements and repairs, and is known for its excellent customer service and communication.

Services Provided:
– Roof replacements
– Roof repairs
– Roof inspections
– Communication with insurance companies
– Thorough damage investigations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (651) 998-8500
Website: https://www.omega-exteriors.com/

Customer Reviews and Sentiment:
Omega Exteriors has a strong reputation with a rating of 4.9 stars based on 92 reviews.

Positive feedback highlights the company’s outstanding communication, responsiveness, and quality of work. Customers frequently mention the thoroughness of their roof assessments and the efficiency of the team.

Examples of positive reviews include:
“Outstanding communication. Highly recommend.” – Ross Metcalf
“Great quality work. Very easy to work with.” – Trenton Maynard
“I can’t recommend Omega Exteriors highly enough.” – Lynn Hallett

The complaint mainly centers around one negative experience regarding poor work quality and cleanup, along with unresolved financial issues.

Negative feedback example:
“Horrible company, sloppy work clean up was horrible.” – Stefanie O’Neil

Review Summary:
Positive Sentiments: Excellent communication, high-quality work, timely service, thorough inspections, very responsive staff.
Negative Sentiments: Issues with work quality and cleanup, a single unresolved financial complaint.

Additional Ratings:
BirdEye: 4.9 stars based on 92 reviews, showcasing the overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited with a BBB rating of A+. There have been no complaints reported in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
Omega Exteriors appears to be a top choice for roofing services in Farmington, MN, noted for their high-quality workmanship and strong customer service. However, potential clients may want to consider the isolated negative feedback concerning work quality before proceeding.