Alex Roofing Co Inc in Erie-PA, Pennsylvania 16511

Alex Roofing Co Inc

1644 E 12th St, Erie, PA 16511

2.8 (19 reviews)

Overview:
Alex Roofing Co Inc is a roofing contractor located at 1644 E 12th St, Erie, PA. The company offers various roofing services, primarily focused on both commercial and residential roofing solutions.

Services Provided:
– Commercial Roofing
– Residential Roofing
– Roof Repairs
– Roof Replacement

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (814) 452-2539
Website: http://alexroofing.com/

Customer Reviews and Sentiment:
Alex Roofing Co Inc has received mixed reviews across various platforms:

– Google Reviews: 2.8 stars based on 19 reviews.

Positive feedback highlights the company’s service quality in commercial roofing, professionalism from employees, and their established presence in the community.

Examples of positive reviews include:
“Great local company that specializes in commercial roofing.” – Paul Olszewski
“Great roofing company that’s been around for awhile.” – Brian Blum

However, several negative reviews reflect serious concerns regarding professionalism and customer service, including allegations of derogatory language towards customers and unresolved service issues.

Examples of negative reviews include:
“Called a customer the R word.” – Oli Wel
“Very rude and unprofessional company.” – Sherri Blynt

Review Summary:
Positive Sentiments: Experienced in commercial roofing, helpful staff, good service quality.
Negative Sentiments: Unprofessional behavior, issues with customer service, high service charges for quotes.

Additional Ratings:
BirdEye: 2.8 stars based on 19 reviews, indicating a trend of dissatisfaction and divided customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 4.2

Conclusion:
Alex Roofing Co Inc is a relatively established choice for roofing services in Erie, PA, particularly known for commercial roofing. However, potential customers should exercise caution due to the mixed reviews regarding professionalism and customer service.

Member Since August 2024

Listing Id 479757

Contact Info

1644 E 12th St, Erie, PA 16511
(814) 452-2539
Lead Smart Rating :
4.2/10.0

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1644 E 12th St, Erie, PA 16511

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Reviews

Paul Olszewski

6 months ago

Great local company that specializes in commercial roofing.

Oli Wel

a year ago

Called a customer the R word.

Yokai W

a year ago

Yikes, calling a customer the R word just because they were alil hard of hearing? Get it together guys this looks bad on ur company.

Chris Swartzfager

2 years ago

Work here as an employee great service and customer services

Tyler SLUPSKI

3 years ago

Want to get a job

Sherri Blynt

3 years ago

I would not Be employed by this company. If you get hurt as an employee they will lay you off and not call you back. It’s a dirty company to work for. They will ignore calls instead of being a professional business and answer calls. Very rude and unprofessional company

Brian Blum

4 years ago

Great roofing company that’s been around for awhile. Whether you need your roof repaired or replaced this is the best place to start….

Doug Straub

5 years ago

Great Service!

John Ralston

6 years ago

Have a 40000 sq ft industrial building. They wanted to charge $199 to come out to give me a quote for repair. What a joke. Two competitors are coming out to quote free. It’s the cost of doing business.

S Laun

6 years ago

I had a small section of flat roof that did not leak but the roll roofing was old. Alex Roofing replaced it with rubber roofing, and it has leaked ever since. I called to have them fix it, and they came out on a sunny day, told me it wasn’t leaking, and tried to charge me $99 for the “service call.” My roof STILL leaks.