Beacon Cleaning Services

Overview:
Beacon Cleaning Services is a commercial cleaning company located in Northport, Alabama. The business specializes in a variety of cleaning services, including carpet cleaning, upholstery cleaning, and emergency water restoration, and is known for its prompt and meticulous service.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Water restoration
– General cleaning services

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (205) 345-2240
Website: http://www.beaconcleaningservices.com/

Customer Reviews and Sentiment:
Beacon Cleaning Services has a strong rating of 4.5 stars based on 13 reviews.

Positive feedback highlights the company’s promptness, professionalism, and meticulous cleaning service. Customers appreciate the quick response time and the effectiveness of the cleaning.

Examples of positive reviews include:
“Prompt, friendly, and extremely meticulous – couldn’t ask for better service!” – Christie Lynne
“Very happy with the service. My dog spilled a gallon of paint on the floor. It looks like it never happened.” – D L
“Thank you for coming out so quick. I am so thankful that you were available.” – Derrick Seay

However, there is a significant complaint regarding quality.

Negative feedback includes:
“Rug still has stains on it and they didn’t say a word about it.” – Megan Gunter

Review Summary:
Positive Sentiments: Prompt service, professionalism, meticulous cleaning, great response times, and effective solutions.
Negative Sentiments: Issues with cleaning quality, unresolved stains, and poor communication regarding service status.

Additional Ratings:
BirdEye: 4.5 stars based on 13 reviews, indicating strong customer satisfaction despite some issues.
Total Lead Smart Rating: 8.0/10. This rating reflects the overall customer satisfaction while acknowledging occasional complaints related to service quality and communication.

Conclusion:
Beacon Cleaning Services is highly regarded for its efficiency and professional cleaning solutions in Northport, AL. While most customers are satisfied with the prompt and thorough service, potential clients should be aware of some isolated complaints regarding cleaning quality before making a decision.