Rock Solid Roofing and Home Improvement in Cookeville, Tennessee 38501

Rock Solid Roofing and Home Improvement

4901 Cedar Creek Circle, Cookeville, TN 38501

4.5 (8 reviews)

Overview:
Rock Solid Roofing and Home Improvement is a roofing contractor based in Cookeville, TN. The company specializes in roof replacements and repairs, offering high-quality craftsmanship and thorough cleanup after service.

Services Provided:
Roof replacement, roof repairs, insurance claim assistance, gutter installation.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (931) 255-2703

Customer Reviews and Sentiment:
Rock Solid Roofing and Home Improvement has received favorable feedback across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and thorough cleanup. Customers have praised their reliability, efficiency, and assistance with insurance claims.

Examples of positive reviews include:
“Toby and his crew were very nice and cleaned everything up and there was no mess at all…” – Eric Hubbard
“Great experience working with Rock Solid. Would highly recommend.” – Daniel Bacon
“Very pleased with my roof. No mess afterwards.” – Joseph Totten

However, there was a notable complaint regarding unfulfilled promises related to an incomplete job:
“Paid for a roof and gutters in 2021. Toby never returned to do the gutters…” – Mark McCreless

Review Summary:
Positive Sentiments: Professional and friendly service, excellent workmanship, effective cleanup, reliable communication, and helpfulness with insurance processes.
Negative Sentiments: Unfulfilled promises and complaints regarding incomplete work.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating reflects a generally strong customer satisfaction but is slightly lowered due to the unresolved complaint from one dissatisfied customer.

Conclusion:
Rock Solid Roofing and Home Improvement is recognized for its professionalism and quality services in Cookeville, TN. While most customers report a positive experience, potential clients should consider the unresolved complaint before making a decision.

Member Since August 2024

Listing Id 474773

Contact Info

4901 Cedar Creek Circle, Cookeville, TN 38501
(931) 255-2703
Lead Smart Rating :
7.5/10.0

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Listing location

4901 Cedar Creek Circle, Cookeville, TN 38501

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Reviews

Eric Hubbard

3 months ago

Toby and his crew were very nice and cleaned everything up and there was no mess at all and he used top of the line architectural shingles,he personally talked to the insurance company to ensure the roof was fixed properly, I recommended him to co workers that were extremely satisfied with their work.i had inside damage in which he sent another contactor out and that job was Also done extremely well as his work was done.i tend to be a perfectionist but there was not a thing I could say.Thank you very much Toby for you’re hard and perfect work!

Daniel Bacon

3 months ago

Great experience working with Rock Solid. Would highly recommend.

Joseph Totten

4 months ago

Very pleased with my roof. No mess afterwards. Recommended to my family and they were pleased as well.

tammie hubbard

4 months ago

Great company came from Tennessee to Alabama !! Great work and very reliable and on time !! Thank you for the great work

Brandon Coffee

4 months ago

Toby and his crew went above and beyond to help me with an insurance claim that took over two months to get payment. He was patient and very understanding and informative when questions were asked. Met with adjusters even on off days. Would def recommend to anyone needing roof repair or replacements.

Mark McCreless

6 months ago

1 star only because zero starts is not an option. Paid for a roof and gutters in 2021. Toby never returned to do the gutters. He promised to paint the ceiling of my mother’s house and never did. He will promise the world to you but deliver nothing.

Angela Alexander

a year ago

We appreciate the team at Rock Solid Roofing. They did an excellent job replacing our roof, some damaged wood and our chimney cap that had damaged in the last storm.