Sears Appliance Repair

Overview:
Sears Appliance Repair is a roofing contractor located in Cape Girardeau, MO. The company specializes in appliance repair services and is known for its knowledgeable technicians and customer service.

Services Provided:
Appliance repair, diagnostics, professional service, troubleshooting, technician support.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (573) 381-0184
Website: https://www.searshomeservices.com/locations/mo/cape-girardeau/sears-appliance-repair/11-s-kings-highway?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair&SID=1034694&phone=5733810184

Customer Reviews and Sentiment:
Sears Appliance Repair has a generally positive reputation with a rating of 4.5 stars based on 20 reviews.

Positive feedback emphasizes the technicians’ knowledge, professionalism, and helpfulness. Customers often highlight the great service and successful repairs.

Examples of positive reviews include:
“Tim was very knowledgeable and super nice. I would highly recommend their services.” – Debbie Dirnberger
“Very easy to speak and work with.” – Denis Rigdon
“The 2 Sears technicians are very very professional, extremely helpful and now my dryer works.” – Kathy Madigan

However, some negative feedback addresses high charges for diagnosis and service, as well as a lack of troubleshooting skills in certain cases.

Examples of negative reviews include:
“He had to call people for help on several occasions. Needs more training.” – Ken Higgins
“The charges for diagnosis and service charge are absurd.” – Marc Korb

Review Summary:
Positive Sentiments: Knowledgeable and professional technicians, effective service, high customer appreciation, good communication.
Negative Sentiments: High fees for services, occasional issues with troubleshooting skills.

Additional Ratings:
BirdEye: 4.5 stars based on 20 reviews, reflecting a strong satisfaction trend among customers.
Total Lead Smart Rating: 7.5

Conclusion:
Sears Appliance Repair in Cape Girardeau, MO, has garnered a strong customer base due to its knowledgeable staff and effective service. While many customers praise their experience, potential clients should be aware of the concerns regarding service fees and some troubleshooting issues before deciding.