The Dirty Roofer in Boston, Massachusetts 2196

The Dirty Roofer

85 Willow Ct, Boston, MA 02196

2.8 (5 reviews)

Overview:
The Dirty Roofer is a roofing contractor based in Boston, MA, known for handling various roofing jobs, including asphalt roof replacements and gutter systems.

Services Provided:
Roofing installations, roof inspections, asphalt roof replacement, gutter installation and repair, general roofing maintenance.

Hours of Operation:
Monday to Friday 8 AM to 5 PM.

Contact Information:
Phone: (617) 233-8489
Website: http://dirtyroofer.com/

Customer Reviews and Sentiment:
The Dirty Roofer has received mixed reviews across various platforms:

Google Reviews: 2.8 stars based on 5 reviews.

Positive sentiments are noted in some customer experiences that appreciate the decent work quality and affordability, though it comes with slow response times.

Examples of positive reviews include:
“Had these guys referred to me… They did the work well at a fair price.” – Jason Turgeon
“I’ll keep sending them more and bigger jobs.” – Jason Turgeon

The negative feedback highlights serious issues, including poor communication and failure to complete jobs after taking payment.

Example of negative review:
“Took money. Never did job. Poor communication.” – Michael Soremekun

Review Summary:
Positive Sentiments: Affordable and decent work quality, thorough job execution, good for larger tasks.
Negative Sentiments: Poor communication, job delays, unresolved complaints with the Better Business Bureau.

Additional Ratings:
BirdEye: 2.8 stars based on 5 reviews, indicating mixed customer satisfaction, with significant concerns raised in some reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding job failures and poor communication.

Total Lead Smart Rating: 3.1

Conclusion:
The Dirty Roofer appears to be a budget-friendly option for roofing services in Boston, MA, with positive feedback for their work quality on larger projects. However, potential customers should be cautious about the mixed reviews, particularly concerning communication issues and incomplete jobs.

Member Since August 2024

Listing Id 467387

Contact Info

85 Willow Ct, Boston, MA 02196
(617) 233-8489
Lead Smart Rating :
3.1/10.0

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Listing location

85 Willow Ct, Boston, MA 02196

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Reviews

tracy costantino

5 years ago

Jason Turgeon

6 years ago

Had these guys referred to me by a pretty good mason. Took a chance with them on a small job and they did a decent job at a fair price. Went up on the roof and inspected it myself. Next gave them a larger job ripping and replacing an asphalt roof with 3+ layers plus redoing a large and fairly complex gutter system. They did the work well at a fair price. The yard was clean. The gutters are hung properly. The roof looks good. Of course, in contracting, you pick two: fast, cheap, good. These guys are affordable and do good work. So forget about having this job done fast. They are up on roofs all day, so can be slow to respond to texts. They write out contracts by hand. They don’t pay an office admin. Your job will take a while, but it will get done. They also like to chat. I’ve been selectively recommending them to real estate clients and haven’t had anyone come back yet with a bad review. As they continue to do good work for clients, I’ll keep sending them more and bigger jobs.

Michael Soremekun

7 years ago

Took money. Never did job. Poor communication. Never responded to Better Business Bureau complaint. Taking to court.