Overview:
Highlander Improvement Company is a roofing contractor based in Bloomingdale, Illinois. They provide a range of roofing services, including roof installations, repairs, and renovations, and are well-regarded for their professionalism and attention to detail.
Services Provided:
– Roofing installation
– Roof repairs
– Gutter installation
– Renovations
– Insurance assistance
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (630) 283-0764
Website: http://www.highlanderimprovement.com/
Customer Reviews and Sentiment:
Highlander Improvement Company has received a high rating of 4.6 stars based on 58 reviews across various platforms.
Positive feedback emphasizes the company’s quality workmanship, professionalism, and effective communication. Customers appreciate the thorough cleanup and the responsiveness of the team.
Examples of positive reviews include:
“Highlander Improvement company is an amazing roofing company – always meeting & exceeding the needs of their customers.” – Malgorzata Ciechanowiecka
“I had Raphael do the roof and gutters on my house, my neighbors were impressed at how fast they were.” – Rob Gibson
“Phenomenal work and in a timely fashion.” – David Bekov
A notable complaint mentioned relates to a lack of responsiveness regarding receipt delivery, leading to a customer waiting for the proper documentation.
Review Summary:
Positive Sentiments: High-quality work, responsiveness, professionalism, thorough cleanup.
Negative Sentiments: Issues with receipt delivery, minor communication lapses.
Additional Ratings:
BirdEye: 4.6 stars based on 58 reviews, indicating overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; the BBB rating is NR (No Rating). There have been no complaints reported in the last three years.
Total Lead Smart Rating: 8.5/10
Conclusion:
Highlander Improvement Company is a reliable choice for roofing services in Bloomingdale, IL, praised for their quality work and customer service. However, potential customers may want to consider the minor communication issues noted in some reviews before proceeding.
Member Since August 2024
Listing Id 466788