Overview:
Stone Contracting LLC is a roofing contractor located in Billings, MT, specializing in roof repairs and installations. The company has been in business for several years and is known for its customer service and professionalism.
Services Provided:
– Roof repairs
– Roof installation
– Customer consultation
– Clean-up services
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (406) 794-9462
Website: http://stonecontractingmt.com/
Customer Reviews and Sentiment:
Stone Contracting LLC has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 6 reviews.
Positive feedback highlights the company’s professionalism, customer service, and high-quality work. Customers appreciated the helpfulness, promptness, and cleanliness of the job site.
Examples of positive reviews include:
“Best we have ever had in repairing our roof!” – JK Bowman
“Very good experience!” – jennifer johansen
“Very professional. Highly recommend!” – Jake Nimlos
A significant complaint involves a customer’s poor experience with a leak repair, expressing frustration over unresolved issues and customer service.
Review Summary:
Positive Sentiments: Professionalism, excellent customer service, thorough clean-up, knowledgeable staff.
Negative Sentiments: Issues with leak repairs and customer satisfaction regarding follow-up service.
Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, reflecting a similar trend of customer satisfaction with some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited. The BBB rating is NR (No Rating), with no reported complaints in the last three years.
Total Lead Smart Rating: 6.5/10
Conclusion:
Stone Contracting LLC stands out as a preferable option for roofing services in Billings, MT, particularly noted for its professionalism and customer service. However, potential customers should be mindful of the mixed reviews and a significant unresolved complaint regarding leak repairs before making a decision.
Member Since August 2024
Listing Id 466487