Cook and Sons Construction in Big Lake, Minnesota 55309

Cook and Sons Construction

23829 186th St NW, Big Lake, MN 55309

4.2 (5 reviews)

Overview:
Cook and Sons Construction is a roofing contractor located in Big Lake, MN. The company specializes in various aspects of construction, focusing primarily on roofing services and home renovations.

Services Provided:
– Roofing
– Home renovations
– Laminate flooring
– Window installation
– Exterior remodeling

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (651) 900-4748
Website: http://cookandsonsmn.com/

Customer Reviews and Sentiment:
Cook and Sons Construction has received a mix of feedback across different platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive reviews commend the company’s professionalism, extensive knowledge, and quality of work. Customers appreciate the ability of the team to handle complex projects effectively and their transparency throughout the process.

Examples of positive reviews include:
“Great experience and result! Highly recommend.” – Bob Milbert
“Paul is very knowledgeable & has many years of experience with all things construction related.” – Laura Heppner
“Paul ALWAYS does what he says, when he says he will do it.” – Tom Steinhorst

However, a serious complaint was noted regarding a deposit issue, which resulted in dissatisfaction from at least one customer.

Negative sentiments:
“This guy took my $2500 deposit to replace my roof and is now refusing to perform the work or return my money!” – Nick

Review Summary:
Positive Sentiments: Professionalism, extensive knowledge, quality workmanship, effective project management.
Negative Sentiments: Issues with deposit refunds and unfulfilled contracts.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, indicating consistent customer satisfaction but also highlighting significant issues with at least one customer.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 5.3

Conclusion:
Cook and Sons Construction appears to be a competent choice for roofing and construction services in Big Lake, MN. While they have received praise for their professionalism and quality, potential customers should exercise caution due to at least one significant issue regarding a deposit complaint.

Member Since August 2024

Listing Id 466381

Contact Info

23829 186th St NW, Big Lake, MN 55309
(651) 900-4748
Lead Smart Rating :
5.3/10.0

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23829 186th St NW, Big Lake, MN 55309

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Reviews

Bob Milbert

a year ago

Great experience and result!. Highly recommend

Laura Heppner

3 years ago

Paul is so great to work with! I have recommended him often because of the project he completed. Paul is very knowledgeable & has many years of experience with all things construction related. Our project had some tricky parts to it & Paul had great ideas on how to manage the process to get it done in a timely fashion & on budget. The results honestly far exceeded my expectations! We had several trades involved– Paul handled all of it! I appreciate Paul’s patience as well. I haven’t been involved with an extensive remodel before this and he explained things really well. Thanks Paul! You made a project that could have been stressful really easy.

Tom Steinhorst

5 years ago

We have had Paul and his crew work on a wide variety of projects, including laminate flooring, windows and a major exterior remodel. Paul ALWAYS does what he says, when he says he will do it. He and his crew are knowledgeable, courteous and excellent carpenters.

Nick

5 years ago

This guy took my $2500 deposit to replace my roof and is now refusing to perform the work or return my money! I have never been treated like this by ANY contractor, ever. DO NOT SIGN ANYTHING these people give you!!