Overview:
Quality Roofing Austin is a reputable roofing contractor located in Austin, TX. The company provides high-quality residential roofing services, including repairs and replacements. They are known for their prompt service and attention to detail, catering to the needs of their clients effectively.
Services Provided:
– Roof repairs
– Roof replacements
– Leak diagnosis and repair
– Gutter installation
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (512) 836-3600
Website: www.qualityroofingtx.com
Customer Reviews and Sentiment:
Quality Roofing Austin has received a generally favorable response across various platforms:
Google Reviews: 4.7 stars based on 142 reviews.
Positive feedback emphasizes the company’s quick response, thorough work, and excellent customer service. Customers appreciate the professionalism and quality of the work undertaken.
Examples of positive reviews include:
“Josh and his team did an amazing job diagnosing and repairing a leak.” – Randal Frisbie
“Honest, reliable, professional, did a great job replacing my roof.” – Diane Hill
“The roof looks amazing, and the service was kind!” – Lindsey Hill
However, there are some concerns among customers regarding communication and warranty issues.
Examples of negative reviews include:
“Asked 4 times for itemized bill for Insurance company, failed to provide this.” – Ewan Speirs
“The new owners will provide every excuse under Satan to void the original contract.” – August Moon
Review Summary:
Positive Sentiments: Quick responses, thorough work, professionalism, quality, good customer service.
Negative Sentiments: Communication issues, lack of itemized billing, concerns over warranty coverage.
Additional Ratings:
BirdEye: 4.7 stars based on 142 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years.
Total Lead Smart Rating: 8.2
Conclusion:
Quality Roofing Austin stands out as a reliable option for roofing services in Austin, TX, noted for their effective communication and quality work. However, potential customers should be cautious about the reported communication issues and warranty concerns before making a decision.
Member Since August 2024
Listing Id 464492