Overview:
Dickson Contractors, Inc. is a reputable roofing contractor located in Arlington Heights, IL. They specialize in roofing services, providing high-quality solutions for both residential and commercial clients.
Services Provided:
– Roofing installation and replacement
– Exterior home improvement
– Customer service and consultation
– Cleanup services after project completion
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (847) 577-8730
Website: http://www.dicksoncontractors.com/
Customer Reviews and Sentiment:
Dickson Contractors, Inc. has received positive feedback across various platforms:
Google Reviews: 4.6 stars based on 14 reviews.
Positive sentiments highlight the company’s knowledgeable and efficient staff, excellent cleanup, and the quality of work performed. Customers have often mentioned the professionalism and helpfulness of the team.
Examples of positive reviews include:
“Great experience. My sales rep Mark is top-notch.” – Judith Mac
“They did a wonderful job. Will definitely be using them again!” – Michelle Hoff
“Overall, they were very neat, professional and took pride in their work.” – Steve Kosirog
However, there is a notable complaint regarding a lack of communication from the company, with one customer expressing dissatisfaction over being ignored after their initial inquiry.
Review Summary:
Positive Sentiments: Knowledgeable and professional staff, efficient work, beautiful results, thorough cleanup.
Negative Sentiments: Communication issues noted by some customers, leading to delayed responses.
Additional Ratings:
BirdEye: 4.6 stars based on 14 reviews, confirming a high level of customer satisfaction with minor communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, and there are no complaints registered in the last three years.
Total Lead Smart Rating: 8.5/10
Conclusion:
Dickson Contractors, Inc. stands out as a reliable choice for roofing services in Arlington Heights, IL, particularly praised for their quality workmanship and professionalism. However, potential customers should be mindful of the communication issues highlighted in some reviews before making a decision.
Member Since August 2024
Listing Id 463091