Dickson Contractors, Inc. in Arlington Heights, Illinois 60005

Dickson Contractors, Inc.

526 Arthur Ave, Arlington Heights, IL 60005

4.6 (14 reviews)

Overview:
Dickson Contractors, Inc. is a reputable roofing contractor located in Arlington Heights, IL. They specialize in roofing services, providing high-quality solutions for both residential and commercial clients.

Services Provided:
– Roofing installation and replacement
– Exterior home improvement
– Customer service and consultation
– Cleanup services after project completion

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (847) 577-8730
Website: http://www.dicksoncontractors.com/

Customer Reviews and Sentiment:
Dickson Contractors, Inc. has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 14 reviews.

Positive sentiments highlight the company’s knowledgeable and efficient staff, excellent cleanup, and the quality of work performed. Customers have often mentioned the professionalism and helpfulness of the team.

Examples of positive reviews include:
“Great experience. My sales rep Mark is top-notch.” – Judith Mac
“They did a wonderful job. Will definitely be using them again!” – Michelle Hoff
“Overall, they were very neat, professional and took pride in their work.” – Steve Kosirog

However, there is a notable complaint regarding a lack of communication from the company, with one customer expressing dissatisfaction over being ignored after their initial inquiry.

Review Summary:
Positive Sentiments: Knowledgeable and professional staff, efficient work, beautiful results, thorough cleanup.
Negative Sentiments: Communication issues noted by some customers, leading to delayed responses.

Additional Ratings:
BirdEye: 4.6 stars based on 14 reviews, confirming a high level of customer satisfaction with minor communication issues.
Better Business Bureau (BBB): The business has a profile but is not accredited, and there are no complaints registered in the last three years.
Total Lead Smart Rating: 8.5/10

Conclusion:
Dickson Contractors, Inc. stands out as a reliable choice for roofing services in Arlington Heights, IL, particularly praised for their quality workmanship and professionalism. However, potential customers should be mindful of the communication issues highlighted in some reviews before making a decision.

Member Since August 2024

Listing Id 463091

Contact Info

526 Arthur Ave, Arlington Heights, IL 60005
(847) 577-8730
Lead Smart Rating :
8.5/10.0

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Listing location

526 Arthur Ave, Arlington Heights, IL 60005

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Reviews

judith mac

2 months ago

Great experience. My sales rep Mark is top-notch; he’s knowledgeable in all aspects, conscientious and helpful without any pressure. The crew is very efficient and hardworking, and did a PERFECT cleanup. The new roof in Appalachian Sky is just beautiful and I have received many compliments. I would definitely recommend Dickson!

Jackie Lynch

3 months ago

Great company for exterior home improvement. Knowledgeable crews!

Philip Bares

a year ago

We were very pleased with the work performed. They were professional, timely, and pointed out issues that needed to be addressed.

Tony Neri

a year ago

No contact after initial call. At best they forgot about me, at worst they just plain ghosted me. Either way, skip!

Usha Tiwari

2 years ago

Very good

Frank Spellman

2 years ago

Steve Johnson was prompt, knowledgeable, and very competent. His work was thorough.

Lucy F

2 years ago

We hired Dickson Contractors to replace our roof. The quote provided was fair. Manny and his team worked on the project, and while working on the roof they discovered that all the boards were rotted which resulted in additional cost. Cari Dickson was amazingly understanding and provided us with a more manageable timetable to pay for the additional cost. We really appreciate the work they did, the professionalism they showed as well as their kindness.

Esteban Campos

3 years ago

Needed info for roofing, received 5* customer service from the girl Karen who answers the phone, very patient and able to answer all of my questions.

Michelle Hoff

4 years ago

We recently had our windows done by Dickson Contractors. They did a wonderful job. Will definitely be using them again in the future.

Steve Kosirog

4 years ago

I just had a new roof installed and added Dickson to my quote list on the recommendation of my neighbor who had their tear off roof done with Dickson about 15 years earlier. They were no the lowest quote but I was able to see when I met with Jim that they take the time to do things right. We took a short walk in my neighborhood to choose the roof color and all the options were shown from the start. This year has been crazy for weather so Jim called me a day before installation to confirm the day works for me. The crew arrived at 7:00am and got to work right away. When the crew was done, they cleaned up everything around the house and made sure every nail was gone. That was so important to me because I have a dog and he runs free in my backyard. Overall, they were very neat, professional and took pride in their work as if my house was their own. I also know they will answer the phone if I ever have a problem. I would use them again and recommend them too. Now I have the best looking roof in the neighborhood!!!