Roof Rx in Anaheim, California 92806

Roof Rx

2400 E Katella Ave ste 800, Anaheim, CA 92806

3.4 (66 reviews)

Overview:
Roof Rx is a roofing contractor based in Anaheim, California, specializing in roof repairs and maintenance. The company services a variety of roofing needs and promises a high level of communication and customer service.

Services Provided:
– Roof repairs
– Leak sealing
– Roof replacement
– Customer support and follow-up

Hours of Operation:
Monday to Friday 9 AM – 5 PM

Contact Information:
Phone: (714) 581-9576
Website: www.roofrx.com

Customer Reviews and Sentiment:
Roof Rx has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 66 reviews.

Positive feedback emphasizes the professionalism and timely service provided by the team. Customers have praised the quality of work and effective communication during the service.

Examples of positive reviews include:
“Great communication and follow-up. Repair work went as planned.” – John L
“The roof repair went above and beyond my expectations.” – David Gilson
“Fast efficient service!” – James Stumpff

However, there are notable complaints regarding unresolved service issues and communication failures after the job was completed.

Examples of negative reviews include:
“I urge you not to use Roof Rx… they didn’t honor their warranty…” – Barbara Shane
“They completely disappeared with my mother’s money…” – Lindsee Silverstein

Review Summary:
Positive Sentiments: Professionalism, timely service, clear communication, quality workmanship.
Negative Sentiments: Poor customer service after repairs, unresolved warranty claims, lack of communication.

Additional Ratings:
Total Lead Smart Rating: 4.5/10 The rating reflects the overall mixed customer satisfaction, with several positive experiences contrasted by significant complaints about service delivery and communication.

Conclusion:
Roof Rx offers roofing services in Anaheim with a commitment to quality and customer engagement. However, potential clients should be cautious due to mixed reviews concerning long-term service reliability and unresolved complaints.

Member Since August 2024

Listing Id 462469

Contact Info

2400 E Katella Ave ste 800, Anaheim, CA 92806
(714) 581-9576
Lead Smart Rating :
4.5/10.0

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2400 E Katella Ave ste 800, Anaheim, CA 92806

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Reviews

John L

a week ago

Great communication and folllw-up. Repair work went as planned.

David Gilson

a month ago

The roof repair went above and beyond my expectations. The repair team were professional and completed the task in a timely manner.

James Stumpff

4 months ago

Fast efficient service!

Lindsee Silverstein

6 months ago

I am writing this review for my mother who used this company to fix her roof when it was leaking in several places. They came to do the job and charged over $9000, but sadly, the roof continues to leak in the same places and she has not been able to get a hold of them after emailing, texting, and calling. They disconnected their phone number and now use something automated that prompts you to email. When she hired them, they said the roof was under warranty for one year. I’m not sure if they went out of business, but they completely disappeared with my mother’s money and have not returned to repair the roof. I will be reporting them to the Better Business Bureau and strongly recommend staying away from using their services.

Isaac Ramirez

6 months ago

Me personally I used to work here, I had no experience and was thrown onto the job and I can confidentially say I messed up over 10 roofs in my short span of working there, I was let go due to me CRASHING MY PERSONAL VEHICLE THAT THEY FORCED ME TO USE AS A WORK TRUCK!! This place sucks! The credit card for gas and supplies never worked so we were forced to use our own money! RoofRx burn in hell

Barbara Shane

6 months ago

I urge you not to use Roof Rx. I had a similar experience as another person referenced. They actually got much more money from me and didn’t honor their warranty although they were contacted repeatedly by email (the only way to correspond with them). The job they were hired to do was repair leaks in my family room. Two months after they did the work, the heavy rains came, and the water poured through my ceiling; worse than before. I called them two months after their repair Only to find they do not correspond by telephone, only email. They set three appointments and never showed up. I must’ve sent at least 7 to 10 emails with no response Other than a standard automated response

Peter

7 months ago

My experience with RX Roofing on a partial roof replacement, which was huge, was above and beyond exceptional, the coordination of add-ons To all repairs needed was quick efficient and above and beyond. The team from their office to the site employees was well coordinated quick any efficient

claude bohamed

8 months ago

Jacob came and sealed all my roof vents. He was very professional, did a great job, and was very courteous.

John Herbold

8 months ago

The Roof Rx technician was punctual, and professional. Not to mention, very knowledgeable about sealing old roofs!! Overall, it was a satisfactory experience. Thanks, John

Believer

8 months ago

Very high quality work