ECO Roof and Solar

Tim Odell

8 months ago

Had our roof replaced and very happy. Project manager was Mason, who walked through every step of the process and worked with our insurance company. Quality job, done on time. Not much more you can ask for.

Amanda Hellmann

9 months ago

I truly appreciated the responsiveness and attention to detail.

Alec Neal

9 months ago

Mason and his team arrived on time and completed our roof replacement in a single day – process was straightforward and transparent. They’ll be the first call next hailstorm.

radxray3

11 months ago

Highly recommend this company! They made getting my roof replaced extremely easy. Job was completely quickly and it looks AMAZING. Mason was fantastic to work with! He was easy to communicate with and responded quickly with any questions or concerns I had. Phenomenal customer service throughout the entire process.

DeEtta Burch

a year ago

Mason Watt with Eco was amazing! He came and checked my roof and patched a spot that was missing shingles to prevent leaks until he could get a crew out to replace the roof. They had my new roof on, and everything cleaned up all in a day. Great service and work. If you need a roof, get with Mason, he will fix you up!

Can Kilic

a year ago

I want to give a shout-out to ECO Roof and Solar (Austin branch) and Brandon in particular. They installed a new roof for me in 2021 after I had hail damage. Both in 2022 and 2023, there were ice storms in Austin, and I had tree branches fall on my roof, so I asked them to perform inspections. In both instances, Brandon responded promptly, performed a free inspection, and reported that the roof was in good condition. Many other roofing companies could have tried to sell me unnecessary repairs, so I especially appreciate their integrity and professionalism. Highly recommended!

Marilyn Carter

2 years ago

Hope this doesn’t sound over exaggerated, but we had an extremely, even enjoyable experience with ECO ROOF. Without going into great detail let me just share what I was most impressed with. First was promptness, was here and ready to go at 8:00 am daily just as they said they would be. Secondly, they cleaned as they went, I mean really cleaned, picking up nails, tar paper and cut off shingles to keep my yard looking nice and my neighbors happy of debris. Not to mention no damage to my flowers and outdoor lighting fixtures. Last but not least, the guys were friendly and yet very professional. They worked practically non stop to get my roof finished within 2 days as promised. I was worried they wouldn’t break for lunch so I happily offered to buy them lunch and they were over the top appreciative! My husband was home Saturday when they were finishing up and was looking over their work and said he’d never seen better work, a big deal because my husband is very much a perfectionist. We’re extremely pleased with ECO ROOF and will most definitely plan on using this company again. BTW, we searched for overlooked nails as suggested by the company, just in case some had been missed and I’m happy to say we didn’t find even one! So no nails in my car tires! Yay!!!

Dustin M

2 years ago

I hired Eco Roof and Solar to do a full roof repair in June of 2021. 10 days after the roof work was done my entire patio roof collapsed. Eco Roof and Solar refused to come and even evaluate the issue. I was told to file a homeowners insurance claim. Once I did, the insurance company hired a forensic engineer and it was identified that the collapse was caused by rotten wood, including the composite panel boards that Eco Roof and Solar would have needed to replace in order for it to be considered a nailable surface. Had they replaced the boards as roofing code requires the rotten wood would have been exposed and it could have been fixed. I relayed to them the engineer’s findings and they still refused to come out and evaluate for themselves. I received several hostile phone calls from one of their general managers and he told me to send him the engineers report and then hung up on me. Once I receive the forensic engineer’s report from my insurance, I shared it with all parties at Eco Roof and Solar and even though they acknowledge (in writing) they should have replaced the boards then they refused to consider coming out to inspect the issue or doing anything to make the issue right. When I wouldn’t accept their $250 credit (seriously?) they threatened me with legal fees to continue to discuss. Since they cannot bill me for in house counsel they then switched their strategy to threatening a lien on my house. I would never hire this company again as it was clear to me that once they have the signed form of completion their customer service ends there. What happens if I have a leak or an issue down the road? I’m sure it means i’ll be hiring another roofing company to fix their work.

Ashley Nicole

3 years ago

Unfortunately from an employee prospective as a project manager, they failed to pay out on multiple completed jobs. I recommend doing business with a company that takes care of both their homeowners and employees.

Thomas Caldwell

3 years ago

Melissa Caldwell did a great job helping us out with a new roof, and navigating the insurance process. Highly recommend.