Overview:
Tovar Heating & Air Conditioning is an HVAC contractor located in Yuba City, CA. The company specializes in heating and air conditioning services, providing reliable solutions for various HVAC needs.
Services Provided:
– Air conditioning repair
– Heating system installation
– HVAC maintenance
– Emergency air conditioning services
– Customer service
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (530) 237-4270
Website: [http://tovarheatingandair.com/?utm_source=gmb&utm_medium=referral](http://tovarheatingandair.com/?utm_source=gmb&utm_medium=referral)
Customer Reviews and Sentiment:
Tovar Heating & Air Conditioning has received positive reviews, boasting a perfect 5.0-star rating based on 81 reviews.
Positive feedback highlights the company’s quick response, professionalism, and effective resolution of HVAC issues. Customers have praised Fernando for his honesty and dedication.
Examples of positive reviews include:
“Super happy with Tovar Heating & Air Conditioning! Fast response, very reasonable and professional…” – Heather Tedder
“Fernando was great! Very professional, informative, and helpful. 100% recommend…” – Ramon Adelan
However, there was a significant negative review mentioning an inappropriate incident involving Fernando during a service visit, leading to customer dissatisfaction.
The complaint details:
“Fernando took the biggest dump in our bathroom, than when finished, cracked the door open and announced ‘hey, you guys are out of toilet paper…’” – David Mark
Review Summary:
Positive Sentiments: Quick response, professional conduct, effective problem-solving, honest service, excellent customer service.
Negative Sentiments: Inappropriate behavior experienced by one customer.
Additional Ratings:
BirdEye: 5.0 stars based on 81 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 9.2
Conclusion:
Tovar Heating & Air Conditioning stands out as a highly recommended choice for HVAC services in Yuba City, CA. With an impressive track record for professionalism and timely service, the majority of customers have had positive experiences. However, potential clients should be aware of the isolated incident impacting one customer’s experience.
Member Since August 2024
Listing Id 460716