Reddy Electric Co

Overview:
Reddy Electric Co is an electrician service located in Xenia, OH. The company offers electrical services to residential and commercial clients, though there may be confusion about their residential service offerings based on customer feedback.

Services Provided:
– Residential Electrical Services
– Emergency Electrical Services
– Electrical Repairs
– Electrical Installations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (937) 372-8205
Website: https://www.reddyelectric.com/

Customer Reviews and Sentiment:
Reddy Electric Co has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 34 reviews.

Positive feedback highlights the friendliness and professionalism of the electricians, as well as effective customer service during emergencies.

Examples of positive reviews include:
“I’m not kidding when I say that he was like your dad… Definitely a good company with good electricians…” – Ashtin Stanaford
“I work for this company… very family oriented and always lookout for their employees…” – Chris Strike

Complaints often focus on issues with customer service, including lack of communication and unclear service offerings.

Negative sentiments are reflected in reviews such as:
“Very poor customer service… the individual that is supposed to cover residential construction never returned my calls.” – josh mcclanahan
“I figure if their drivers can’t drive… I wouldn’t hire him to do any electrical work.” – Robert Detrow
“This company does not provide residential services even though their page says they do.” – Scott Stein

Review Summary:
Positive Sentiments: Friendly and knowledgeable staff, effective emergency response, professionalism, and quality service.
Negative Sentiments: Poor communication, unclear service offerings, and customer service issues.

Additional Ratings:
BirdEye: 3.9 stars based on 34 reviews, indicating a balance of satisfaction and significant areas for improvement.
Better Business Bureau (BBB): Not accredited with an NR (No Rating).

Total Lead Smart Rating: 6.5

Conclusion:
Reddy Electric Co presents itself as a reliable option for electrical services in Xenia, OH, especially noted for their skilled electricians and responsiveness during emergencies. However, prospective customers should be mindful of the mixed reviews regarding customer service and the clarity of their service offerings before making a decision.