Michael & Son Services

Overview:
Michael & Son Services is a well-regarded HVAC contractor and electrician located in Wilmington, NC. The company offers a range of services including heating, ventilation, air conditioning, and electrical work. Their reputation for professionalism and efficiency has helped them build a loyal customer base.

Services Provided:
– HVAC services
– Electrical work
– Troubleshooting and repairs
– Preventive maintenance
– Prompt and efficient service

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (910) 240-2735
Website: https://michaelandson.com/wilmington?utm_source=GMBlistingWilmington&utm_medium=referral

Customer Reviews and Sentiment:
Michael & Son Services has received high ratings across various platforms with a rating of 4.8 stars based on 1,964 reviews.

Positive feedback highlights the company’s professionalism, promptness, and quality of service. Customers have particularly praised the technicians for being knowledgeable and responsive.

Examples of positive reviews include:
“Josh was professional and very patient with every question and concern.” – Chris Elgar
“Michael Guay is one of the best techs…he listens to my concerns and takes care of the problem quickly and professionally.” – Rick DellaPia
“Andrew is always polite and highly responsive.” – Jaimie Kiefer

The complaints noted included minor misunderstandings or low ratings that were later corrected, with one reviewer indicating a mistake on their part.

Review Summary:
Positive Sentiments: Professionalism, knowledge, responsive customer service, efficiency, and high-quality repairs.
Negative Sentiments: Minor mistakes in review ratings; generally no significant complaints reported.

Additional Ratings:
BirdEye: 4.8 stars based on 1,964 reviews, reflecting overall customer satisfaction and trust in the service provided.
Better Business Bureau (BBB): The business has a profile with an NR (No Rating) status and no recent complaints.
Total Lead Smart Rating: 9.0

Conclusion:
Michael & Son Services appears to be a premier choice for HVAC and electrical services in Wilmington, NC, highly recommended for their skilled technicians and efficient service. Their strong customer satisfaction and high ratings make them a reliable option for homeowners seeking quality service.