SKC Electrical Service Inc. in Wilmington-NC, North Carolina 28401

SKC Electrical Service Inc.

4280 US-421 Unit 170, Wilmington, NC 28401

3.1 (24 reviews)

Overview:
SKC Electrical Service Inc. is an electrician service located in Wilmington, NC, specializing in various electrical needs including wiring, generator sales, and installation services. With a mix of positive and critical reviews, the company has an established presence in the local market.

Services Provided:
– Wiring for residential and commercial properties
– Generator sales and installation (specifically Generac products)
– Same-day service for urgent electrical repairs
– General electrical service and maintenance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (910) 443-4121
Website: http://skc.generacdealers.com/

Customer Reviews and Sentiment:
Google Reviews: 3.1 stars based on 24 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and reliability in service. Customers appreciated their timely assistance, quality of work, and knowledge of generator systems.

Examples of positive reviews include:
“These guys are awesome. I highly recommend SKC Electric…” – william vaughan
“Same day service! … tracked the part down even though it was not a brand they carry.” – Jeremy Bishop
“What a sense of relief to work with a company that responds to phone calls and texts…” – Mary Maddock

Negative sentiments point towards issues in communication and reliability, with instances of missed appointments and inadequate customer service.

Examples of negative reviews include:
“Waited all day for them to show up for a scheduled appointment… never did.” – Ken Morris
“Did not return voice mail messages nor texts…” – Paul Todd

Review Summary:
Positive Sentiments: Responsive service, professionalism, knowledgeable staff, timely assistance, and quality work.
Negative Sentiments: Communication issues, missed appointments, and lack of follow-up on inquiries.

Additional Ratings:
BirdEye: 3.1 stars based on 24 reviews, reflecting similar sentiments of both satisfaction and disappointment.
Total Lead Smart Rating: 4.5

Conclusion:
SKC Electrical Service Inc. appears to provide quality electrical services in Wilmington, NC, particularly noted for their expertise with generators and ability to respond promptly in emergencies. However, potential customers should be cautious of mixed reviews regarding communication and appointment reliability before engaging their services.

Member Since August 2024

Listing Id 459420

Contact Info

4280 US-421 Unit 170, Wilmington, NC 28401
(910) 443-4121
Lead Smart Rating :
4.5/10.0

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Listing location

4280 US-421 Unit 170, Wilmington, NC 28401

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Reviews

Jeff Cody

2 weeks ago

Wired my store top to bottom for a very reasonable cost.

Jackson Kinsey

2 weeks ago

Crazy how many reviews are about how poorly these guys drive. Somebody should teach them how to use a turn signal

william vaughan

2 months ago

These guys are awesome. I highly recommend SKC Electric and will be using them moving forward for all of my electrical needs.

Scott Biggs

3 months ago

By far one of the most knowledgeable generator dealer/installers in town. Also a highly trusted contractor for other electrical needs.

Jeremy Bishop

6 months ago

Same day service! The starter on our generator went out right before a big storm. SKC had someone at our door at 7:30am and then tracked the part down even though it was not a brand they carry. They also wired our house 10 years ago and we’ve had no issues. We highly recommend them!

Steven Nadell

7 months ago

My wife and I just moved into our new home on the intracoastal in Hampstead NC. We decided on a generator and selected Generac. Our builder said that we needed to call a certified dealer to start it up and have it connected. I had no referrals or suggestions so I Google ‘Generac Dealers’ and a handful companies populate the screen. I was drawn to SKC because they had reviews and they were all positive. Shane answered the phone and quickly I could tell he was professional, knowledgeable and offered good service plans. He came out in a day and assessed a few issues, one being there was no battery. He can monitor my generator remotely so I feel secure. I highly recommend SKC for all your generator needs whether purchasing or service. Steven

Ken Morris

8 months ago

Waited all day for them to show up for a scheduled 8 am appointment at my home. No one showed up or called all day. My calls just got a recorded message with a promise to call right back. Never did. Stay away from this unreliable business. I don’t appreciate being disrespected like that. I’d give zero stars if I could because zero is what I got from them.

Paul Todd

a year ago

Did not return voice mail messages nor texts. The one occasion I was able to set up an appointment, they were a no-show and did not have the simple courtesy to call and let me know. Wasted my entire day waiting for them to arrive or answer my repeated calls to confirm they were not going to show up. Very disappointed in the lack of response and professionalism from a Generac recommended service rep.

Mary Maddock

2 years ago

What a sense of relief to work with a company that responds to phone calls and texts, is honest with their availability and job process and does what they say they will do. The electrician that came to my house was the best!!!! Thank you

Lisa Ray

2 years ago

Great customer service and would highly recommend! I had two old vent fans removed and switches changed out. This job was done quickly and professionally. Thank you Chris, for taking my small job seriously.