Comfort Systems in Wichita, Kansas 67213

Comfort Systems

1840 S West St, Wichita, KS 67213

4.2 (46 reviews)

Overview:
Comfort Systems is a reputable HVAC contractor located in Wichita, Kansas. Established to provide comprehensive heating, ventilation, and air conditioning services, the company has garnered a solid reputation for its customer service and skilled technicians.

Services Provided:
– HVAC installation
– HVAC maintenance
– Plumbing services
– Preventive maintenance plans

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (316) 999-3767
Website: https://comfortsystems.net/?utm_source=google&utm_medium=organic&utm_campaign=GMB

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 46 reviews.

Positive feedback emphasizes the excellent customer service, promptness, professionalism, and affordability of Comfort Systems. Customers particularly appreciate the knowledgeable technicians and their ability to explain needed services thoroughly.

Examples of positive reviews include:
“I have always received excellent service… the service technician is always very personable.” – LaFlace A
“Brent Lang was fast, efficient and very knowledgeable…” – Terry Endecott
“Great company to work with. Scheduled us right away.” – Matthew Eftink

On the other hand, there are negative sentiments regarding customer service experiences related to service pricing and communication, notably involving one customer’s issues with unexpected charges.

Negative feedback includes:
“Make sure you received a written quote… I will never use them for any service going forward.” – Celeste Taldo
“If your work is as bad as your drivers… I wouldn’t trust it.” – Dylan Frye

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable technicians, prompt service, and reasonable pricing.
Negative Sentiments: Issues with communication regarding pricing and unexpected charges.

Additional Ratings:
BirdEye: 4.2 stars based on 46 reviews, consistent with customer satisfaction trends.
Total Lead Smart Rating: 8.6

Conclusion:
Comfort Systems stands out as a reliable HVAC contractor in Wichita, known for its customer-centric approach and expertise. Despite some concerns regarding pricing transparency and mixed experiences, the overall positive feedback and solid ratings indicate a strong service reputation.

Member Since August 2024

Listing Id 459088

Contact Info

1840 S West St, Wichita, KS 67213
(316) 999-3767
Lead Smart Rating :
8.6/10.0

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Listing location

1840 S West St, Wichita, KS 67213

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Reviews

LaFlace A

2 days ago

I have always received excellent service from the customer service representatives who take the calls to set my appointment up plus the service technician is always very personable and take time to explain what’s needed. The preventive maintenance plan is a great way to save. Thanks for always taking care of my service needs!

Terry Endecott

a month ago

Brent Lang was fast, efficient and very knowledgable and Comfort Systems is reasonably priced, unlike Fahnestock.

Dylan Frye

a month ago

If your work is as bad as your drivers trying to cut me off and push me off Kellogg I wouldn’t trust it

Edel Snow

6 months ago

I have used Comfort Systems for many years on plumbing projects. They are always professional and courteous. For the past several years Mark has typically been my contact on projects and I have great confidence in his work and suggestions.

Mike B.

8 months ago

Provides excellent service on three HVAC systems that they installed on three homes that we occupied during the last 25 years.

Susan Tarman

9 months ago

I called Comfort Systems on a Friday morning after I realized there was a broken glass in the garbage disposal. Mark came out that afternoon and cleaned and flushed it all out. He did a great job and I was very pleased to have it all taken care of so soon.

Matthew Eftink

9 months ago

Great company to work with. Scheduled us right away

David McConeghey

10 months ago

They were able to get the air conditioner, working very quickly!

Linda Bisbee

2 years ago

Excellent service. The service men were prompt & professional.

Celeste Taldo

2 years ago

Make sure you received a written quote for any work you have them perform. I was quoted $200 to have my air conditioner moved & the bill was $384. I tried to get a breakdown of the cost & understanding of why the bill was so inflated. They were argumentative and not willing to send more information. $184 isn’t worth my time to pursue further, but I will never use them for any service going forward.