Trifecta Heating & Air Conditioning in Westminster, California 92683

Trifecta Heating & Air Conditioning

14382 Hoover St # A6, Westminster, CA 92683

4.9 (99 reviews)

Overview:
Trifecta Heating & Air Conditioning is a reputable HVAC contractor located in Westminster, CA. The company specializes in various heating, ventilation, and air conditioning services and has built a strong customer base through their exceptional service and professional staff.

Services Provided:
– HVAC installations
– HVAC repairs
– Maintenance services
– Duct replacement
– Thermostat installation
– Troubleshooting of HVAC issues

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (714) 465-5525
Website: https://www.trifectahvac.com/?utm_source=GMB&utm_medium=organic&utm_campaign=HuntingtonBeach

Customer Reviews and Sentiment:
Trifecta Heating & Air Conditioning has received a high overall rating of 4.9 stars based on 99 reviews.

Positive feedback emphasizes their professionalism, thoroughness, and effective communication, with many customers praising the technicians’ knowledge and attention to detail.

Examples of positive reviews include:
“Could not have been any happier.” – Mark Erickson
“Totally happy with the outcome and the respect we were shown.” – Suzanne Dunn
“Very professional, highly knowledgeable.” – Amy Dobson

However, one customer noted a need for improvement in office-to-customer communication, reflecting a more critical aspect of their service.

Negative feedback highlights:
“Office to customer communications needs some improvement.” – George Palmer

Review Summary:
Positive Sentiments: Professional service, thorough job performance, knowledgeable technicians, excellent customer interaction, and effective problem resolution.
Negative Sentiments: Communication issues between the office and customers.

Additional Ratings:
BirdEye: 4.9 stars based on 99 reviews, consistent with overall customer satisfaction.
Better Business Bureau (BBB): Profile available with an excellent reputation, no complaints logged.
Total Lead Smart Rating: 9.3

Conclusion:
Trifecta Heating & Air Conditioning stands out as a highly recommended HVAC service provider in Westminster, CA, praised for their professionalism and quality of work. While there are some minor concerns regarding communication, their strong customer loyalty and satisfaction suggest they are a reliable choice for heating and cooling needs.

Member Since August 2024

Listing Id 458614

Contact Info

14382 Hoover St # A6, Westminster, CA 92683
(714) 465-5525
Lead Smart Rating :
9.3/10.0

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Listing location

14382 Hoover St # A6, Westminster, CA 92683

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Reviews

Mark Erickson

a year ago

Second time using Trifecta and while I was very happy before, the service today was even better. Mauro, our service technician was on time, took his time and did a very thorough job of servicing both our heater and AC unit. He even took the time to write down the full model number and year of each unit, which I had no idea of since they were installed by our home’s prior owner. He even cleaned the area around the heater and was incredibly clean, wearing foot protection whenever inside our home. Could not have been any happier.

Suzanne Dunn

a year ago

Once again I need to comment on the excellent service Trifecta provided. Our furnace stopped working in this cold snap. The two technicians John and Shawn came out and took a look at our problem. We were fearing the worse but it turned to be no more than a loose wire. Not only did they reconnect it but showed us how to fix it if it ever happened again. We were not happy about having a repair issue but totally happy with the outcome and the respect we were shown. If you need to call for repairs we highly recommend this company.

James Nelson

a year ago

Great job. Price is a bit higher than the competition, though.

Arlene Meneses

a year ago

Trifecta is an excellent company. I have used them for several different jobs. They just replaced my ducts in the home and the heat is working very well

Amy Dobson

a year ago

Very professional, highly knowledgeable, on time and went over my new thermostat & new heater. They put down drapes so my floors stayed clean, took away all old parts too. Excellent service. I would highly recommend this company and will continue to use them for maintenance

Ann Anderson

a year ago

Knew quickly what needed to be done and took care of it.

David Carthey

a year ago

A very positive experience. Would highly recommend and will use for future HVAC needs

George Palmer

a year ago

In home repair operators knowledgeable. Office to customer communications needs some improvement,

Dr. Joel Feldsher

a year ago

Our 17 year old home in Huntington Beach has a very atypical a/c condenser and furnace set up and Shaun and John were able to quickly assess and help remedy a very complicated problem we were having. I was very pleased with their knowledge and professionalism. I would definitely use them for any future A/C issues.

Keith Quinlivan

a year ago

Derwin came by; assessed my fan/AC problem; diagnosed a bad fuse, replaced it. Twenty minutes after he left the fuse blew again. I called Trifecta and Derwin returned and fixed the problem. Trifecta and Derwin were professional both times. My unit works, I’m happy.