Overview:
Pine State Services is a highly-rated HVAC contractor located in Westbrook, ME. The company offers a range of home services, including HVAC repair and installation, plumbing, and electrical work. With a focus on exceptional customer service and expertise, Pine State Services has built a strong reputation in the community.
Services Provided:
– HVAC repair and installation
– Electrical services
– Plumbing services
– Routine maintenance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (207) 883-1200
Website: http://pinestateservices.com/
Customer Reviews and Sentiment:
Pine State Services has received numerous positive reviews with an impressive overall rating of 4.7 stars based on 828 reviews.
Examples of positive reviews include:
“Exceptional customer service and expertise… Todd, the electrician, was nothing short of amazing.” – Joe Everett
“The plumber came on time, was very professional… The work was outstanding!” – Martin Bressler
“Ken did an excellent job getting our AC unit back to cooling conditions… I highly recommend Pine State Services.” – James Leonetti
However, there was a notable complaint regarding delayed service:
“We are disappointed… the earliest they could schedule us was 8 days out.” – Beth Leonetti
Review Summary:
Positive Sentiments: Exceptional customer service, prompt and professional staff, quality workmanship, thorough and informative service.
Negative Sentiments: Delayed scheduling for emergency service despite being on a priority list.
Additional Ratings:
Google Reviews: 4.7 stars based on 828 reviews.
Total Lead Smart Rating: 8.8
Conclusion:
Pine State Services stands out as a reliable choice for HVAC and related services in Westbrook, ME, known for its professionalism and commitment to customer satisfaction. While the majority of reviews are positive, potential customers should be aware of occasional scheduling issues, especially during peak times.
Member Since August 2024
Listing Id 458490