Medallion Supply

Overview:
Medallion Supply is an electrical supply store located in Visalia, California. The company is dedicated to providing high-quality electrical products and exceptional customer service to both residential and commercial clients.

Services Provided:
– Electrical supplies
– Customer support
– Product application consultation

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (559) 625-0333
Website: http://www.medallionsupply.com/

Customer Reviews and Sentiment:
Medallion Supply has received generally positive feedback across various platforms:

Google Reviews: 4.7 stars based on 13 reviews.

Positive feedback highlights the store’s knowledgeable staff, friendly service, and well-organized inventory. Customers appreciate the quick order fulfillment and the helpfulness of the team.

Examples of positive reviews include:
“Great and friendly staff, are happy to help and are a life saver for urgent questions about products and their application.” – Wyatt Jones
“Great customer service.” – Arthur Alvidrez
“Well supplied and organized and knowledgeable.” – Matthew Casey

However, there is a notable negative review regarding a poor customer service experience, where a customer felt dismissed and unassisted by a manager regarding a simple wiring question. This experience affected customer perception despite the overall positive feedback.

Review Summary:
Positive Sentiments: Knowledgeable staff, friendly and helpful service, quick order processing, well-organized store.
Negative Sentiment: Issues with customer service from management, particularly regarding customer inquiries.

Additional Ratings:
BirdEye: 4.7 stars based on 13 reviews, showcasing similar trends of satisfaction.
Total Lead Smart Rating: 8.3

Conclusion:
Medallion Supply is a reputable electrical supply store in Visalia, CA, recognized for its knowledgeable staff and commitment to customer service. While the majority of feedback is positive, potential customers should be aware of the occasional inconsistency in service, particularly related to management interactions, before deciding to visit.