Service Express Heating and Air Conditioning

Overview:
Service Express Heating and Air Conditioning is an HVAC contractor based in Villa Park, IL. They offer a wide range of heating and air conditioning services, focusing on both maintenance and repair of HVAC systems.

Services Provided:
– Air conditioning repair
– Annual maintenance checks
– Boiler check-ups
– Drain line rerouting
– Hot water heating pipe repairs

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (630) 833-4400
Website: http://www.serviceexpressheatingandair.com/

Customer Reviews and Sentiment:
Service Express Heating and Air Conditioning has received predominantly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 612 reviews.

Positive feedback highlights the company’s professionalism, thoroughness, and quality of service. Customers repeatedly commend the responsive and friendly nature of the technicians.

Examples of positive reviews include:
“Great service! On time, tech was very informative and explained what he was finding.” – Todd Lyle
“Rudy is always very efficient with our boiler check-up.” – Janice Braden
“This is our 19th year of utilizing Service Express. True professionals with excellent attention to detail.” – Mike May

The complaint noted a negative review from a user who stated simply, “Do not recommend!” with a 1-star rating.

Review Summary:
Positive Sentiments: Professionalism, thorough service, friendly technicians, quick response times, and high-quality work.
Negative Sentiments: Isolated negative feedback with a lack of specific details.

Additional Ratings:
BirdEye: 4.9 stars based on 612 reviews, confirming a high level of customer satisfaction.
Better Business Bureau (BBB): The business has a healthy profile with no significant complaints, reflecting a strong reputation.
Total Lead Smart Rating: 9.5

Conclusion:
Service Express Heating and Air Conditioning is a highly reputable choice for HVAC services in Villa Park, IL. Their consistent positive feedback emphasizes professional service and customer satisfaction, making them a reliable option despite the isolated negative review.