Overview:
Petruzzelli Electric is a reputable electrical services company located in Twin Falls, ID. They offer a range of electrical services, including repairs and installations for both residential and commercial clients.
Services Provided:
Electrical repairs, outlet replacement, fixture installation, emergency electrical services.
Hours of Operation:
Monday to Friday 8 AM to 6 PM
Contact Information:
Phone: (208) 732-0032
Website: http://petzelectric.com/
Customer Reviews and Sentiment:
Petruzzelli Electric has received positive feedback overall, with a Google rating of 4.6 stars based on 27 reviews.
Positive sentiments highlight their prompt service, professionalism, and efficiency in resolving electrical issues.
Examples of positive reviews include:
“They were awesome. We called that morning. We had partial power. It was fixed the same afternoon.” – Dana Mcmanaman
“Very grateful for the quick service.” – Jammie Ruelas
“He did a wonderful job!!!! Came out and fixed my light fixture and he was very friendly and professional!” – Stephanie Ann
Conversely, there are some negative sentiments regarding customer service and job completion.
An example of a complaint includes:
“The way they handled the situation was just terrible… they still charged me for it.” – Erin Dianne Royal
Review Summary:
Positive Sentiments: Quick response, friendly and professional service, effective problem resolution.
Negative Sentiments: Poor handling of job discrepancies, issues with customer service and communication.
Additional Ratings:
BirdEye: 4.6 stars based on 27 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a rating of NR (No Rating). There has been one complaint mentioned over the past three years, suggesting some concerns with service delivery.
Total Lead Smart Rating: 7.5
Conclusion:
Petruzzelli Electric is a solid choice for electrical services in Twin Falls, ID, praised for their responsive and professional service. However, prospective clients should remain aware of occasional complaints regarding service execution and customer support before making their decision.
Member Since August 2024
Listing Id 455669