Overview:
Kirk Electric, LLC is an electrical and HVAC contractor based in Tupelo, MS. They provide a range of electrical services, including installation and repair of electrical systems, air conditioning services, and specialized installations such as tankless water heaters.
Services Provided:
– Electrical system installations and repairs
– HVAC installation and maintenance
– Tankless water heater installation
– Electrical diagnostics and troubleshooting
– Customer service for emergency repairs
Hours of Operation:
Monday to Saturday: 7 AM to 7 PM
Closed on Sundays
Contact Information:
Phone: (662) 401-6906
Customer Reviews and Sentiment:
Kirk Electric, LLC has an overall rating of 4.3 stars based on 43 reviews.
Positive feedback highlights the company’s professionalism, timely service, and expertise. Customers appreciate their thorough diagnostics and helpfulness in resolving issues.
Examples of positive reviews include:
“Mr. KuyKendall went above and beyond…very professional!” – Kara Ratliff
“Kirk’s Electric is exceptional!…they sent a repairman out within an hour.” – Ed Breedlove
“They went above and beyond to ensure it was perfect.” – Jason
Negative feedback cites issues with customer service, missed appointments, and perceived unprofessional behavior in some cases.
Examples of negative reviews include:
“They did not show on time…no phone call to tell us they wouldn’t do the job.” – A H
“She hung up on me…very unprofessional.” – Rheem Harris
Review Summary:
Positive Sentiments: Professionalism, quick response time, knowledgeable staff, courteous service, and thoroughness in handling electrical issues.
Negative Sentiments: Communication issues, unprofessional behavior during some customer interactions, and missed appointments.
Additional Ratings:
BirdEye: 4.3 stars based on 43 reviews, indicating a consistent level of satisfaction among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints were noted in the last three years.
Total Lead Smart Rating: 7.2
Conclusion:
Kirk Electric, LLC stands out as a reliable option for electrical and HVAC services in Tupelo, MS. Their positive reviews generally outweigh the negatives, with many customers praising their professionalism and quality of service. However, prospective clients should be aware of occasional communication issues and the importance of confirming appointments.
Member Since August 2024
Listing Id 455521