Bold Heating & Air Conditioning

chris hefner

3 weeks ago

They came highly recommended by our realtor for work that needed to be done on our new home before we moved in. The technician came out immediately, gave us an honest and trustworthy assessment and estimate and even came back within a couple of weeks to do the first part of the work. He did an excellent job! The only problem is that the other half of the job was left to be done later, our move in date came and went, and despite contacting both the company and the technician (who specifically assured us he hadn’t forgotten, wasn’t blowing us off and would “call you back tomorrow”) several times directly, months have passed and the work remains unfinished. Absolutely no clue why they ghosted completely without warning, but after months of repeatedly trying to get them to finish this job I’m left feeling stupid for even trying to contact them anymore. Extremely disappointing and confusing to say the least.

Susan Dunckel

a year ago

We had a catastrophic issue with a used cooler. They came immediately and did their best to help us limp through. Thank you!

Jackie Ciampi

a year ago

im way overdue writing this. i have trouble with my hands. i am a tenant in troy ny. my landlord sent a repairman to fix heater. the first guy from another company left and didnt fix the heat. my landlord found your company mike b. was sent the next day. he was great. he explained the problem and fixed it he even found the part that had been ordered from other guy was the problem and he fixed it. i had heat again and this had been during that horrible cold spell in wintertime. mike was wonderful. he was professional and very kind and patient with an old lady. i am recommending him to everyone i know. your company took care of this and i thank you but especially mike. you should give him a big raise. its guys like mike b that turns a good company to a great company. he is a major asset to your business. thanks again for doing such great work. k.

Briannah Lashway

a year ago

This will be the second time our furnace has gone off the deep end. Both times bold has come to the rescue with no questions asked. Our family is incredibly thankful for everything!

shelley bashford

a year ago

The nicest people ever…excellent customer service

Amy O

2 years ago

Professional, prompt, great value for service (central AC system repair). Would definitely use them again!

Lori Harris

2 years ago

Our boiler went down and we didn’t have a regular HVAC contractor that we used (hence part of the problem & we learned that regular maintenance is a real thing)! Nonetheless, after doing some research of reviews we called Bold HVAC located in Troy. They came within 2 hours of our call (we live 40 minutes drive from their shop) and replaced the broken parts in the boiler and took care of our deferred maintenance- all in a few hours. It was a painless and terrific service. I would highly recommend calling them if you have a need- very efficient, professional and affordable!

Greg Leinweber

2 years ago

Professional, quick response to a no heat call, Mike (Service Tech) diagnosed the problem quickly and had the heat back on within an hour. Overall it was a very customer friendly experience. I will definitely be using Bold Heating again.

Tim Dagner

2 years ago

They are an experience and detail oriented company

M Carey

2 years ago

I had a new gas boiler and thermostat installed. Service was excellent – professional, friendly, and punctual. The whole experience, from sale to installation, went smoothly and I highly recommend them.