C&G’S One Hour Heating & Air Conditioning® in Torrington, Connecticut 6790

C&G’S One Hour Heating & Air Conditioning®

977 E Main St, Torrington, CT 06790

4.9 (360 reviews)

Overview:
C&G’S One Hour Heating & Air Conditioning® is a well-regarded HVAC contractor located in Torrington, CT. The company primarily provides heating and air conditioning installation, repair, and maintenance services, catering to both residential and commercial customers.

Services Provided:
– Heating installation and repair
– Air conditioning installation and repair
– Regular maintenance services
– Consultations for HVAC solutions

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (888) 751-9491
Website: https://www.onehourheatandair.com/torrington/?utm_source=organic&utm_medium=GBP&utm_campaign=gbp_main

Customer Reviews and Sentiment:
C&G’S One Hour Heating & Air Conditioning® has received a strong positive sentiment with an impressive overall rating:

Google Reviews: 4.9 stars based on 360 reviews.

Positive feedback emphasizes the company’s professionalism, courteous service, and quality of workmanship. Customers are particularly pleased with the attentive service and the expertise of the technicians.

Examples of positive reviews include:
“Very meticulous to be sure all was done correctly. The tech was wonderful and very good.” – Francis Fador
“C & G keeps me warm in winter & cool in summer. I always use C&G for my heating & AC needs.” – Willow Dealy
“Alex always does great job every year!” – Shengzhu Bernardin

While the majority of reviews are positive, there are some criticisms. One review noted a lack of clarity in pricing, leading to a significant discrepancy after getting a second opinion.

Negative Sentiments:
Issues with pricing transparency and misdiagnosis.

Review Summary:
Positive Sentiments: High-quality workmanship, professional and courteous service, thorough consultations, timely completion of work.
Negative Sentiments: Concerns over high pricing and isolated misdiagnosis cases.

Additional Ratings:
BirdEye: 4.9 stars based on 360 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; the rating is NR (No Rating), with no complaints reported in the last three years.

Total Lead Smart Rating: 9.2

Conclusion:
C&G’S One Hour Heating & Air Conditioning® appears to be a highly reliable choice for HVAC services in Torrington, CT. Their commitment to professionalism and customer satisfaction is evident in the overwhelmingly positive reviews. However, potential customers might want to be cautious regarding pricing clarity as mentioned in a few reviews before making a decision.

Member Since August 2024

Listing Id 454864

Contact Info

977 E Main St, Torrington, CT 06790
(888) 751-9491
Lead Smart Rating :
9.2/10.0

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Listing location

977 E Main St, Torrington, CT 06790

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Reviews

Laura Ramsey

2 months ago

Contrary to their name, C&G One Hour also install A/C. They were very professional and courteous, planned the whole thing perfectly, and consulted with us along the way. They also finished up when they said they would!

Francis Fador (Francis)

5 months ago

Very meticulous to be sure all was done correctly The tech was wonderful and very good.

Eric

8 months ago

Professional and came quick. However pricy.

James

11 months ago

Our air conditioner was not working so we called C&G. The tech said our compressor was definitely bad. He said we would get a quote for a compressor only and another for a complete replacement of the a/c unit. We only got the quote for the complete replacement, so we decided to get a second opinion. The new contractor came in and immediately diagnosed a lack of voltage to the compressor. There was a bad breaker, which he quickly repaired. C&G quoted $5000 for what turned out to be a $250 repair.

Willow Dealy

a year ago

C & G keeps me warm in winter & cool in summer. I always use C&G for my heating & AC needs. I bought an upgraded model of my heat pump from them ~ it’s nice. Twice a year the technician, Alex, tunes up the whole system. He is always courteous & professional. He explains what he is doing. Thank you Alex!

Steve P

a year ago

POWELLS VACUUM STORE USES C&G. MADISON WAS TERRIFIC. SHE LOCATED AN ADDITIONAL PROBLEM WHILE SERVICING MY AC AND SAID SHE COULD REPAIR IT RIGHT NOW. SHE STAYED UNTIL 6:30 PM TO COMPLETE THE JOB. WAY OVER AND ABOVE MY EXPECTATIONS. THANKS C&G FOR HIRING COMPETENT HELP. Thanks.

Shengzhu Bernardin

a year ago

Alex always does great job every year!

Karleen Cordeau

a year ago

Always professional with service. I felt very safe with them in my home. They were well protected. They performed my regular servicing of both my heating and air conditioning units. I am confident in their services.

Peter Wallace

a year ago

Dylan was friendly, professional and courteous It’s a pleasure to do business with this company

Robert DallaValle

a year ago

excellent service as always. The people that come are very friendly and are very professional. Even before they start they ask if I have any issues with the furnace and then start doing what they do best is best. Couldn’t be any Company better.