Woodlands Plumbing & Air in The Woodlands, Texas 77380

Woodlands Plumbing & Air

1715 Sawdust Rd suite a, The Woodlands, TX 77380

4.9 (290 reviews)

Overview:
Woodlands Plumbing & Air is a reputable HVAC contractor based in The Woodlands, Texas. The company specializes in heating, ventilation, and air conditioning services, offering quality installations, repairs, and maintenance for HVAC systems.

Services Provided:
– HVAC installation
– Air conditioning repair
– Furnace repair
– Ductwork services
– Customer education on maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (281) 363-4822
Website: http://thewoodlandsplumbingandair.com/

Customer Reviews and Sentiment:
Woodlands Plumbing & Air has received predominantly positive reviews, reflected in a rating of 4.9 stars based on 290 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and thorough approach to HVAC issues. Customers have praised the technicians for their friendly demeanor and ability to clearly explain services.

Examples of positive reviews include:
“Professional and courteous service.” – Ray Dahlgren
“Great service! New AC & Furnace installed.” – Adelaide Herman
“Very impressed! Keith showed up to evaluate the problem, diagnose and give me a quote at no charge!” – Lynne Christensen

Conversely, there is some negative feedback regarding customer service policies, with one review detailing a frustrating experience about scheduling issues for new customers.

Example of a negative review:
“Very poor service policy… Very poor customer service.” – Tyler Simpson

Review Summary:
Positive Sentiments: Excellent service quality, professionalism, knowledgeable staff, quick response times, and customer education.
Negative Sentiments: Issues with scheduling for new customers and customer service policies.

Additional Ratings:
BirdEye: 4.9 stars based on 290 reviews, showcasing strong overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited, with a BBB rating of A+.

Total Lead Smart Rating: 9.2

Conclusion:
Woodlands Plumbing & Air appears to be a highly reliable choice for HVAC services in The Woodlands, TX, known for their professional service and customer-oriented approach. However, potential clients should consider the noted service policy issues when evaluating their options.

Member Since August 2024

Listing Id 454278

Contact Info

1715 Sawdust Rd suite a, The Woodlands, TX 77380
(281) 363-4822
Lead Smart Rating :
9.2/10.0

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1715 Sawdust Rd suite a, The Woodlands, TX 77380

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Reviews

Tyler Simpson

5 days ago

They refused to schedule an appointment for me due to the previous owners did not tell them they moved. Very poor service policy if you want new customers, I would definitely recommend removing that policy. Very poor customer service. At this point you have now lost a customer. Was looking forward to using your company from the reviews of the previous owner.

Ray Dahlgren

2 weeks ago

Replaced original system with new system. Professional and courteous service. Old unit quit on Wednesday night and new system was in place and running on Friday afternoon.

GW Eastus

2 weeks ago

I can’t say enough about the crew who came to my house and literally untangled a hot mess of a air duct web in my attic. Having had problems with condensation and no real answers from other technicians, the group from Woodlands Plumbing & Air thoroughly diagnosed the problem and went to work with a vengeance. Kudos to Macario, Keith, Jason and others.

Astrid E M

3 weeks ago

Great service!

Angela Caveney

3 weeks ago

Bill and Henry came over today to service our AC units. Really friendly guys! They took care of what was needed and explained everything in a way that was easy to understand. Thanks!

andrea Berrian

a month ago

From the initial call to the tech Bill, my experience with this company was great. The lady I initially spoke to was so friendly and the tech Bill, was awesome! He fixed the issue with our AC unit and educated us on the maintenance. We will be calling back and requesting Bill again when it’s time for service again. I would definitely recommend this company.

Lynda Howard

a month ago

Omar was very knowledgeable and explained everything to me! I would definitely recommend him.

J.L. Jr

a month ago

My family has had this company out twice for our Lennox A/C….technician was George Kizer. He was an exceptional technician and really professional / personable. It is very hard for me to trust ANYONE lately…especially A/C and Plumbing companies after being burned by others. After several visits on my units (I have multiple) I’m really starting to trust this guy as well as the company. The latest repairs were done several weeks ago (pretty major repairs on an older unit) and everything he has done is working properly and per specs (what they billed me for). Can’t ask for better service.

Adelaide Herman

a month ago

Great service! New AC & Furnace installed.

Lynne Christensen

a month ago

When my AC quit over Memorial Day weekend, these guys were the only ones to answer the phone. They quickly scheduled a time frame, same day, and Keith showed up to evaluate the problem, diagnose and give me a quote at no charge! A part had to be ordered and they went out of their way to find a part for me, pick it up and come back to install! What could have been a long, hot weekend, turned into a huge relief for me! A shoutout to Keith for his professionalism, honesty and determination to get me back to a livable condition as fast as possible!! Very impressed!