Groff Electric, Inc. (Commercial Electricians)

Overview:
Groff Electric, Inc. is a commercial electrician service based in Tacoma, WA. The company specializes in various electrical services but has encountered mixed reviews regarding their customer service and professionalism.

Services Provided:
– Commercial electrical work
– Knob and tube replacement
– Panel installation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (253) 383-3511

Customer Reviews and Sentiment:
Groff Electric, Inc. has received mixed reviews across different platforms:

Google Reviews: 3.4 stars based on 5 reviews.

Positive feedback highlights the quality of work and fair pricing by the team.

Examples of positive reviews include:
“Great work at a fair price. The team from Groff replaced all the knob and tube in my house…” – Ryan W

Negative feedback reveals issues with customer service and communication:
“Rude ‘We don’t do residential, good luck'” – Reid Morris
“.offered no hel” – Bill Anderson

Review Summary:
Positive Sentiments: Quality work, fair pricing, prompt service.
Negative Sentiments: Rude customer interactions, lack of support for inquiries.

Additional Ratings:
BirdEye: 3.4 stars based on 5 reviews, reflecting a significant divide in customer satisfaction.
Better Business Bureau (BBB): Not available.

Total Lead Smart Rating: 4.5

Conclusion:
Groff Electric, Inc. may offer quality electrical services at reasonable prices, particularly for commercial projects. However, potential customers should be cautious of the inconsistent customer service experiences reported in the reviews.