Encore Electric in Suwanee, Georgia 30024

Encore Electric

2133 Lawrenceville-Suwanee Rd Suite 12, Suwanee, GA 30024

4.2 (5 reviews)

Overview:
Encore Electric is a reputable electrician company located in Suwanee, GA. They provide a variety of electrical services, catering to both residential and commercial needs, with a focus on quality and customer satisfaction.

Services Provided:
– Electrical repairs
– Wiring and rewiring
– Diagnostic services
– Estimates for electrical work

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (678) 485-8466
Website: http://www.encoreelectriccorp.com/

Customer Reviews and Sentiment:
Encore Electric has a mixed reception based on their reviews:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback emphasizes the company’s professionalism, timely service, and quality of work. Customers have noted their courteous approach and competitive pricing.

Examples of positive reviews include:
“I’ve used Encore on multiple occasions…courteous, timely, and professional.” – Xavier Davis
“Excellent service…on time, very efficient, and professional.” – Sally Leonard
“I would recommend him to all my friends and family!” – Daniel Marmolejos

However, a significant complaint reflects a customer’s dissatisfaction with communication and billing practices:
“Absolutely ridiculous! … STAY AWAY!!!! What a nightmare!” – Kristyn Hl

Review Summary:
Positive Sentiments: Professional service, timeliness, courteous staff, quality electrical repairs, competitive pricing.
Negative Sentiments: Poor communication, billing issues, and unresolved service complaints.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, indicating similar customer sentiments with a notable complaint.
Total Lead Smart Rating: 6.0

Conclusion:
Encore Electric is a solid choice for electrical services in Suwanee, GA, recognized for their professionalism and efficiency. Nevertheless, potential customers should be aware of the significant negative feedback regarding communication and invoicing practices when considering their services.

Member Since August 2024

Listing Id 453245

Contact Info

2133 Lawrenceville-Suwanee Rd Suite 12, Suwanee, GA 30024
(678) 485-8466
Lead Smart Rating :
6.0/10.0

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2133 Lawrenceville-Suwanee Rd Suite 12, Suwanee, GA 30024

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Reviews

Xavier Davis

3 months ago

I’ve used Encore on multiple occasions at multiple residences. Each time, they have been courteous, timely, and professional. My electrical issue was resolved at a great price and with great turnaround. I highly recommend their services and will continue to use them in the future.

Kristyn Hl

a year ago

These people are absolutely horrible! We requested they take a look at something at a community of ours to give us an estimate. They replied to the email with only a “yes”. The next day, they email an invoice! We never received an estimate or any information what so ever and approval was never given for them to even do the work. On top of that, they did not even repair it! When we reached out to them about this, they had a lawyer send us a demand for payment. Absolutely ridiculous! Needless to say, we also contacted our counsel as we had all the back up showing that they were not asked to do any work nor did they successfully repair anything as we had to hire another company to complete the repairs properly! STAY AWAY!!!! What a nightmare!

Sally Leonard

6 years ago

Excellent service…on time, very efficient, and professional

Daniel Marmolejos

6 years ago

I hired Encore to rewire my basement. Elliot was very professional and very affordable. He showed up on time and completed the job in two days. I would recommend him to all my friends and family!

S. Mashet Smith

8 years ago

It is said that first impressions last a lifetime and I must say that my impression of Encore Electric is awesome. First I noted that Elliott arrived 25 minutes early for the designated time. Not only was he early yet he welcomed all my questions during the diagnostic portion of the service call, as well as the repairs themselves. Once the problem was noted he promptly started repair of all electrical outlets that weren’t functioning. The work was done within the designated time frame and for the price quoted. I was not just happy with the work ethic shown but felt like a more informed customer due to his explanations of circuits and wires. I’m confident that in the future Encore is the only company I will be calling for all my electrical needs within a home. Thanks again Elliott and continue the awesome work!!!