Excalibur Electrical of Sterling Heights MI

Overview:
Excalibur Electrical of Sterling Heights, MI, is a reputable electrical service provider located at 6400 Metro Pkwy, Sterling Heights. The company specializes in a variety of electrical services, particularly emergency electrical assistance, catering to both residential and commercial clients.

Services Provided:
– Emergency electrical services
– General electrical repairs
– Installation services
– Troubleshooting and diagnostics

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (586) 438-3228
Website: https://sterlingheightselectrician.excaliburelectronics.com/

Customer Reviews and Sentiment:
Excalibur Electrical has an overall rating of 4.2 stars based on 5 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and efficiency. Customers have praised the quick response times, especially during emergencies.

Examples of positive reviews include:
“Excalibur Electrical’s expertise in emergency electrical services is outstanding. They were quick to respond to my call during an electrical emergency at odd hours.” – Paige Wingfield
“Friendly service with direct helpful questions & answers to my work related issues, thanks!!!” – Derek Martin

However, a negative review referenced a lack of response during a supposed 24-hour service, leading to disappointment.
“24 hour service and no one answered the phone!” – Laurie McCoubrey

Review Summary:
Positive Sentiments: Quick response, professionalism, efficiency, friendly service.
Negative Sentiments: Issues with phone responsiveness, especially during emergencies.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, indicating similar customer satisfaction levels.
Total Lead Smart Rating: 6.0

Conclusion:
Excalibur Electrical of Sterling Heights, MI, offers reliable electrical services with strong emphasis on emergency responses and customer interaction. While the majority of reviews are positive, potential clients should be aware of the concerns regarding responsiveness during off-hours before making their decision.