Comfort Flow Heating in Springfield-OR, Oregon 97477

Comfort Flow Heating

1951 Don St, Springfield, OR 97477

4.8 (516 reviews)

Overview:
Comfort Flow Heating is a reputable heating contractor located in Springfield, OR. With over 30 years in the industry, the company specializes in heating solutions, including the installation and maintenance of heat pumps and air conditioning systems.

Services Provided:
– Heat pump installation and repair
– Air conditioning services
– Regular maintenance contracts
– Customer education on heating and cooling systems

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (541) 726-0100
Website: www.comfortflow.com

Customer Reviews and Sentiment:
Comfort Flow Heating has received highly positive feedback overall, with a rating of 4.8 stars based on 516 reviews.

Positive sentiments focus on the company’s reliable service, professionalism, and customer care:
“Never let us down in 30 years. Never.” – Jo Layne McDow
“Excellent service as usual. Friendly, courteous staff. Definitely worth having a service contract.” – Randy Fish
“They are always professional with the personal touch. You can’t go wrong with Comfort Flow!!” – Diana B

However, there is a notable complaint regarding unexpected pricing, which has led to some dissatisfaction:
“I was given an estimate for $5,252… invoice for $6,214.” – Heather McIntyre

Review Summary:
Positive Sentiments: Reliable service, excellent customer care, professional and courteous staff, thorough maintenance, and knowledgeable technicians.
Negative Sentiments: Issues with billing transparency and unexpected charges.

Additional Ratings:
Google Reviews: 4.8 stars based on 516 reviews, indicating strong customer satisfaction.
BirdEye Rating: The company also maintains a solid reputation across various review platforms.

Total Lead Smart Rating: 8.7

Conclusion:
Comfort Flow Heating is a trusted choice for heating services in Springfield, OR, recognized for its strong commitment to customer satisfaction and reliability in service. However, potential clients should be mindful of the noted billing issues and ensure clarity on estimates before proceeding with services.

Member Since August 2024

Listing Id 451704

Contact Info

1951 Don St, Springfield, OR 97477
(541) 726-0100
Lead Smart Rating :
8.7/10.0

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Listing location

1951 Don St, Springfield, OR 97477

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Reviews

Jo Layne McDow

15 hours ago

Never let us down in 30 years. Never.

Heather McIntyre

a day ago

I was given an estimate for $5,252. After an AC Inverter/Heat Pump was installed I got an invoice for $6,214. EPUD said the unit was insufficient to qualify for their rebates too. I was also signed up for a “home improvement” credit card I didn’t want or need and wasn’t told about in advance (with Wells Fargo who has a history of taking advantage of people). I just wanted to keep my children cool and happy and help the environment.

Randy Fish

5 days ago

Excellent service as usual. Friendly, courteous staff. Definitely worth having a service contract Highly recommended.

Diana B

5 days ago

We only use Comfort Flow. They are always professional with the personal touch. If you have a service need or just normal maintenance , you can’t go wrong with Comfort Flow!!

David de Lorenzo

6 days ago

We had a wonderful experience with everyone at Comfort Flow. The salesman was extremely knowledgeable about the heat pump systems and helped steer us to the right choices for our home. The installation crew was fabulous as well. They were quick and efficient, always courteous, and had the work completed in two days. When we had a small issue with one of the heat pumps, the customer service folks sent out a repairman right away who fixed the issue. For these reasons, we have given them a five-star rating. Would highly recommend this company to anyone looking for a heat pump system for their home.

Lauralynn Hollister

6 days ago

Everything went according to schedule, Tyler and Matt who were our installers were courteous and attentive to detail on the install and answering questions.

M Holmberg

a week ago

Chuck , Jo, and crew are no joke! They all have such great work ethic and dedication to customer service. Each one of them was such a pleasure to work with. They showed up on time, answered my questions and went above and beyond! If, you need an electrician. I would highly recommend them! Thanks Comfort flow!

Kyal Moen

a week ago

I’m impressed with the excellent customer service, knowledgeable, friendly service that this company provides! I really appreciate the level of professionalism as well!

John Coleman

a week ago

The air conditioning on our home was out and Comfort Flow sent out one of their technicians, Kaz Dyer, to fix the problem. Kaz was amazing. He took the time not only to fix the problem, but to educate us on how the system works and what settings should be on the thermostat to best use our heating and air-conditioning unit. Very personable man and very thoughtful. You are very appreciated Kaz.

Patti Glaser

a week ago

Brianna serviced our heat pump and air conditioning and was extremely thorough. We were very happy with her and hope she is able to service our system next time. We like the maintenance contract so our system is well cared for and should last a long time.