Sunset Electric Inc in Springfield-OR, Oregon 97477

Sunset Electric Inc

1600 28th St, Springfield, OR 97477

3.6 (14 reviews)

Overview:
Sunset Electric Inc is an electrical service company located in Springfield, Oregon. The company specializes in residential electrical work, including installation, repair, and maintenance services.

Services Provided:
– Residential electrical installations
– Electrical repairs
– Customer service
– Project management

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (541) 741-3885

Customer Reviews and Sentiment:
Sunset Electric Inc has garnered a mix of reviews across various platforms:

Google Reviews: 3.6 stars based on 14 reviews.

Positive feedback praises the company’s professionalism, customer service, and quality of work, with several customers expressing high levels of satisfaction with specific team members.

Examples of positive reviews include:
“Working with Allen Olson was a wonderful experience… we will absolutely give him a call.” – Todd Waters
“Professional, great customer service on the phone call.” – Michelle Roberts
“Excellent staff and service.” – Wes Trunnell

Negative reviews highlight issues with communication, lack of follow-up on service requests, and unreliable scheduling, leading to dissatisfaction among some customers.

Examples of negative reviews include:
“I was not expecting them to do it for free… this is dangerous & inexcusable.” – Teresa LaPier
“They do good work, they just don’t show up when they say they will.” – Shopper Maxham

Review Summary:
Positive Sentiments: Professionalism, knowledgeable staff, quality service, good customer interactions.
Negative Sentiments: Poor communication, unreliable scheduling, unresolved service issues.

Additional Ratings:
BirdEye: 3.6 stars based on 14 reviews, reflecting a similar sentiment with both praise and concerns about reliability.

Total Lead Smart Rating: 5.5

Conclusion:
Sunset Electric Inc offers a range of electrical services in Springfield, OR, with many customers praising their knowledgeable staff and professionalism. However, challenges related to communication and reliability noted in some reviews may be a concern for potential clients.

Member Since August 2024

Listing Id 451694

Contact Info

1600 28th St, Springfield, OR 97477
(541) 741-3885
Lead Smart Rating :
5.5/10.0

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1600 28th St, Springfield, OR 97477

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Reviews

Todd Waters

11 months ago

We worked with Sunset Electric during the construction of a new residential build. Allen Olson led the project for us and working with him was a wonderful experience. Throughout the entire process, Allen was attentive, thoughtful, professional and knowledgeable. My wife and I can’t recommend Allen at Sunset enough and should we need an experienced electrician again, we will absolutely give him a call.

Wes Trunnell

a year ago

Excellent staff and service

Michelle Roberts

a year ago

Professional, great customer service on the phone call. Definitely will use them again and refer them out.

Teresa LaPier

2 years ago

The main line into a fusebox (installed less than 3 years ago) Has two anchors out of 3 come loose from their anchor bolts following a windstorm. I called twice & was told someone would follow up on Monday to arrange some service. The 3rd Monday is nearly here and still no call. I am disgusted they would not follow up on something that is hardware they installed. I was not expecting them to do it for free. Now I guess I will ask the Power Company for a referral for another electrician.Will NEVER hire Sunset for any problems. This is dangerous & inexcusable.

Rod Dunlap

3 years ago

Working with Brad and things are going good… wil up date after the work is all done.

Aaron Skaggs

5 years ago

If your vans don’t stop driving down my street at 40mph (25mph residential) we’re going to have a serious problem. S street in Springfield.

Shopper Maxham

6 years ago

They do good work, they just don’t show up when they say they will. Two days off for the eclipse, work one partial day, don’t show up for the rest of the week. One day the next week. Dont show up Thursday, Friday, all of Labor Day weekend. Promised to come Tuesday…too smokey to work. We’re going on three weeks with only two days work and the job 1/3 done.

Countryat Heart

7 years ago

Outdoors on a back roads