Temperature Control Co in Springfield-MO, Missouri 65806

Temperature Control Co

613 N Main Ave St, Springfield, MO 65806

4.4 (20 reviews)

Overview:
Temperature Control Co is an HVAC contractor located in Springfield, MO, known for providing heating, ventilation, and air conditioning services. The company has built a reputation for professional and prompt service throughout its years of operation.

Services Provided:
– HVAC installation
– HVAC maintenance and repair
– Competitive pricing
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (417) 866-3177
Website: www.tempconco.com

Customer Reviews and Sentiment:
Temperature Control Co has a strong rating of 4.4 stars based on 20 reviews across various platforms.

Positive feedback emphasizes the company’s excellent customer service, professionalism, and promptness in addressing HVAC issues. Customers have noted the efficiency and respectful behavior of the technicians.

Examples of positive reviews include:
“Great people and service!” – Jim Erickson
“Very prompt and professional service.” – Jo Mae
“I’ve used Temperature Control now for over a decade.” – Sally Burky

However, there are complaints regarding customer experiences with specific products and service warranties, raising concerns from some clients.

Negative sentiments include:
“Buyer beware.” – Whats Yours (Detailing numerous issues with a product)

Review Summary:
Positive Sentiments: Professionalism, prompt service, high customer satisfaction, competitive pricing.
Negative Sentiments: Some complaints related to product issues and unclear warranty practices.

Additional Ratings:
BirdEye: 4.4 stars based on 20 reviews, indicating general customer satisfaction with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited. Ratings and complaints are currently unlisted, though there are noted customer grievances.
Total Lead Smart Rating: 7.5

Conclusion:
Temperature Control Co appears to be a reliable choice for HVAC services in Springfield, MO, recognized for its prompt and professional approach. While there are numerous positive reviews indicating strong customer satisfaction, potential customers should consider the mixed feedback regarding specific product issues before making a decision.

Member Since August 2024

Listing Id 451644

Contact Info

613 N Main Ave St, Springfield, MO 65806
(417) 866-3177
Lead Smart Rating :
7.5/10.0

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613 N Main Ave St, Springfield, MO 65806

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Reviews

Jim Erickson

2 months ago

Great people and service!

Jo Mae

a year ago

Very prompt and professional service. A problem area was quickly identified and remedied.

Sally Burky

a year ago

I’ve used temperature Control now for over a decade. Each technician that comes in our home is professional, quick yet efficient, and most importantly respectful. Their prices are very competitive but even if they weren’t, we would never go else where. They really are the best. Thanks temp co!

Larry Loftis

a year ago

Send Chris….he will figure out the problem.

Dale Nadeau

2 years ago

Great service

Whats Yours

2 years ago

We bought a top of the line ($14, 804.00) Lennox heat pump with air purifier and steam humidifier in Nov. of 2013 from Temperature Control because their website says they service and sell them. Only later did I find out that they are NOT a ‘Premier’ Lennox dealer. The Lennox website says this about Premier Dealers; In order to earn and maintain “Premier” status, Lennox Premier Dealers must consistently meet and exceed customer expectations. To ensure they do that, they are trained to design, install, service and maintain HVAC systems, are dedicated to achieving complete customer satisfaction, and must maintain a 4-star rating among consumers. On 12/2013 I had them out to investigate system vibration. Covered by warranty. On 12/2013 I had to have them back to install a vibration elimination kit. Covered by warranty. On 07/2014 I had them out for a post installation A/C check. Covered by warranty. On 12/2014 I had them back to install a maintenance kit for Pureair, $202.00. Not covered by warranty. On 01/2018 I had them back to adjust settings on thermostat because the humidifier wasn’t working correctly, $120.00. Not covered by warranty On 12/2018 I had them back to correct a thermostat error code, $120.00 not covered by warranty. On 11/2019 I had them back to replace a bad control board, $160.00. Not covered by warranty. On 01/2020 I had them back to resolve error codes on thermostat. Covered by warranty. On 01/2020 I had them back to troubleshoot a bad controller on the humidifier, $80.00 to troubleshoot and $500+ to replace. I declined to replace. On 07/2021 I had to have them back to replace the thermostat, $892.50. I asked if they could install a simple thermostat instead of the ‘Smart’ one. No, the system won’t work without the $892.00 thermostat. So I don’t know if it’s a Lennox quality thing or a dealer/installer thing but I’m afraid of what may happen once my warranty expires in a little over a year. Buyer beware.

Brandon A

4 years ago

Best customer service in town.

Ryan Vincel

7 years ago

I would recommend this company to anyone. Doug was very professional from the competitive quote to the finished product. Thank you for making it easy.

Jana Hukriede

8 years ago

I am very satisfied with our new furnace. I felt like we got our moneys worth! The men who installed it did a wonderful job!