Alpha Electric Inc

Overview:
Alpha Electric Inc is an electrical services provider located in Spokane, WA. The company specializes in a variety of electrical work, offering professional and efficient services to residential and commercial clients.

Services Provided:
– Electrical installations
– Repair and maintenance of electrical systems
– Wiring services
– Troubleshooting electrical issues
– General electrical contracting

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (509) 326-9473
Website: https://www.alphaelectricspokane.com/

Customer Reviews and Sentiment:
Alpha Electric Inc has received a mix of reviews across several platforms:

Google Reviews: 3.6 stars based on 17 reviews.

Positive feedback highlights the company’s professionalism, promptness, and quality of work. Customers have commended their efficiency and responsiveness.

Examples of positive reviews include:
“Always professional, efficient and very responsive!” – Karen L. Bates
“Alpha and their crew is amazing, would recommend them to anyone needing quality work at a fair price!!” – Leslie Sigrah
“Professional, reasonably priced, and extremely clean.” – Bob Cundiff

Conversely, negative feedback indicates issues with service availability and communication. Customers expressed frustration about unfulfilled service requests.

Examples of negative reviews include:
“Very poor service, never could get them out to wire my front light post.” – Craig Wilmot
“Disgusting customer service… I tried for a month to get him to do the work.” – Barbara Richard

Review Summary:
Positive Sentiments: Professionalism, efficiency, quality of work, good responsiveness, and fair pricing.
Negative Sentiments: Inconsistent service availability, communication issues, and customer dissatisfaction with follow-up.

Additional Ratings:
BirdEye: 3.6 stars based on 17 reviews, reflecting similar trends in customer satisfaction with noted service issues.
Total Lead Smart Rating: 5.5/10
This rating reflects the overall customer satisfaction, quality of services, and the mix of positive and negative feedback.

Conclusion:
Alpha Electric Inc appears to be a capable choice for electrical services in Spokane, WA, praised for professionalism and quality work. Nonetheless, potential customers should remain cautious of the mixed reviews regarding service consistency and communication efforts.