Electric City Inc in Spokane Valley, Washington 99216

Electric City Inc

16019 E Lacrosse Ln, Spokane Valley, WA 99216

4.3 (11 reviews)

Overview:
Electric City Inc is an established electrical service provider located in Spokane Valley, WA. The company is known for delivering a range of electrical services and has garnered a reputation for responsiveness and professionalism.

Services Provided:
– Emergency electrical services
– Residential electrical repairs
– Installation of electrical systems and fixtures
– Prompt service for power restoration
– Support for property management needs

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (509) 536-6292
Website: http://www.electriccitywa.com/

Customer Reviews and Sentiment:
Electric City Inc has received positive reviews highlighting their excellent service and responsiveness.

Examples of positive reviews include:
“Always wonderful service…very nice and professional.” – Makaylah Petrich
“They go above and beyond with their service.” – Rachel Vinson
“I highly recommend Electric City, Inc.” – Katrina Miller

The complaints primarily revolve around issues with billing practices:
“Charged me 123 dollars after they said it’s free don’t worry about it.” – L Irie
“Did not send me a bill for over 90 days, which they then claimed it to be past due.” – Linda Wright

Review Summary:
Positive Sentiments: Excellent customer service, prompt response times, professionalism, and quality workmanship.
Negative Sentiments: Billing issues and lack of clarity regarding costs.

Additional Ratings:
Google Reviews: 4.3 stars based on 11 reviews, showing strong customer satisfaction overall despite some billing complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Electric City Inc appears to be a reliable option for electrical services in Spokane Valley, known for their prompt response and professionalism. However, potential customers should consider the reported billing issues before engaging in services.

Member Since August 2024

Listing Id 451182

Contact Info

16019 E Lacrosse Ln, Spokane Valley, WA 99216
(509) 536-6292
Lead Smart Rating :
6.5/10.0

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Listing location

16019 E Lacrosse Ln, Spokane Valley, WA 99216

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Reviews

Makaylah Petrich

2 months ago

always wonderful service. Michael came up 2 hours away from the business to check work for me 🙂 very nice and professional

Rachel Vinson

a year ago

As a Property Management Company we need our “go to vendors” especially in emergency situations. They go above and beyond with their service, especially Michael Whitton.

Marla Stephenson

2 years ago

Friendly, prompt and knowledgeable. A feeling of trust

Ann Carlson

3 years ago

After a wind storm that a tree took out our power pole and service box Electric City responded quickly. Arranging for new pole and having it put in. Jesse was awesome to work with always keeping us informed what was going one. His crew was great to work with and all work done in a timely manner. Yes I would recommend them. Again Thank You for a job well done.

L Irie

3 years ago

Charged me 123 dollars after they said it’s free don’t worry about it.

Katrina Miller

4 years ago

As a realtor I need my go to contractors and vendors. Bill at Electric City is my preferred electrician and not only does he squeeze me into his schedule when I call him last minute but he does it with a good attitude. His team is knowledgeable and gets the job done. I highly recommend Electric City, Inc.

Linda Wright

6 years ago

They installed the overhead light no problem, but did not sent me a bill for over 90 days, which they then claimed it to be passed due. Need a better billing system. I like to pay my bills on time. Linda.

Lori Martin

8 years ago

I was one of thousands of people who lost power during the November 17, 2015 wind storm. My power was out for eight days. When Avista was almost at a point where power could be restored, they determined that for safety reasons, my electrical system had to be upgraded. It was the 12th hour, eight days after a major wind storm, and I was looking for an electrician to assess and do the work. I called Electric City. Jeremy went out that very day and took a look, told me what needed to be done and arranged for his crew to be there the next day. Done! It worked out perfectly, Avista was there about the time the Electric City crew had completed their work. They coordinated the hook-up and power was restored! I highly recommend this company for their response time, work and willingness to follow through with any problems I might encounter. And…they charged me a fair and honest price for the work.