A&J Sales & Service

Overview:
A&J Sales & Service is based in Sioux City, IA, and specializes in HVAC contractor services. The company offers a range of heating, cooling, and appliance repair services to both residential and commercial customers.

Services Provided:
– HVAC installation and repair
– Appliance repair services
– Customer support and consultation
– Punctual service and professional staff

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (712) 239-3390
Website: https://ajsalesandservice.com/

Customer Reviews and Sentiment:
A&J Sales & Service has received a mix of positive and negative feedback across several platforms:

Google Reviews: 3.9 stars based on 201 reviews.

Positive feedback emphasizes the company’s punctuality, professionalism, and quality of service. Customers have praised the technicians for being knowledgeable and helpful.

Examples of positive reviews include:
“Very punctual, polite, professional, and gave helpful information.” – Jody Betz
“Devon went above and beyond fixing our washer at a rental.” – April Hesse
“Very professional, thank you guys!” – Mark Walden

Conversely, some customers expressed dissatisfaction, specifically with service delays and communication issues.

Examples of negative reviews include:
“Taking too long to resolve issue, been 14 days without a dishwasher still not resolved.” – Don Coburn
“Worst experience of my life! Will never use you again!!!” – Candace Pedersen

Review Summary:
Positive Sentiments: Punctuality, professionalism, knowledgeable staff, helpful service.
Negative Sentiments: Delays in service resolution, communication issues, and some severe customer dissatisfaction.

Additional Ratings:
BirdEye: 3.9 stars based on 201 reviews, indicating a mix of customer satisfaction with notable service issues.
Total Lead Smart Rating: 6.3

Conclusion:
A&J Sales & Service offers reliable HVAC services in Sioux City, IA, showcasing strong professionalism and efficient service based on many customer experiences. However, potential clients should consider the negative reviews regarding service delays and communication challenges before choosing to engage their services.