O’Connor Heating & Cooling in Sioux City, Iowa 51108

O’Connor Heating & Cooling

3812 Floyd Blvd, Sioux City, IA 51108

4.4 (46 reviews)

Overview:
O’Connor Heating & Cooling is a well-established heating contractor located in Sioux City, IA. The company specializes in providing heating and cooling solutions for residential clients, ensuring prompt responses and professional service.

Services Provided:
– Air conditioning installation and repair
– Furnace installation and repair
– Heating system diagnostics
– Emergency services
– Customer support and consultation

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (712) 490-7827
Website: https://oconnorhvacscia.com/

Customer Reviews and Sentiment:
O’Connor Heating & Cooling has a solid reputation with an average rating of 4.4 stars based on 46 reviews.

Positive feedback emphasizes their quick response times, professionalism, and effective service. Customers express satisfaction with the technicians’ expertise and their willingness to listen to customer concerns.

Examples of positive reviews include:
“Great service. Quick turnaround time ensuring we had our new air conditioner installed fast.” – Holly Keegan
“I would give them a thousand stars if I could.” – Sara Bunker
“We were having issues with our unit… the technician that came out was phenomenal!” – Emily Albertson

In contrast, some negative feedback includes issues with specific technicians and a few instances of poor customer service.
“I had to pay $171 just for him to show up and tell me this.” – TEE BRAZY
“The person who answered was very rude… horrible first impression.” – Kayla Roberson

Review Summary:
Positive Sentiments: Quick response, professionalism, knowledgeable technicians, effective problem-solving, community involvement.
Negative Sentiments: Inconsistent customer service, occasional technician issues.

Additional Ratings:
Google Reviews: 4.4 stars based on 46 reviews.
BirdEye: 4.4 stars based on the same review count, indicating overall customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
O’Connor Heating & Cooling appears to be a reliable choice for heating and air conditioning services in Sioux City, IA, praised for their prompt service and knowledgeable staff. However, potential customers should be aware of some mixed reviews regarding customer service experiences before making a decision.

Member Since August 2024

Listing Id 450346

Contact Info

3812 Floyd Blvd, Sioux City, IA 51108
(712) 490-7827
Lead Smart Rating :
7.5/10.0

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3812 Floyd Blvd, Sioux City, IA 51108

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Reviews

Holly Keegan

12 hours ago

Great service. Quick turnaround time ensuring we had our new air conditioner installed fast.

Sara Bunker

5 days ago

We have used O’Connor for over 15 years. Every time I have called, they have been nice, professional, fast, and very good at diagnosing and fixing the problem. We have called over holiday weekends, during heat waves, and when it has been freezing cold. They have always responded and had it fixed within a few hours. They talk and listen to me, where other companies would only listen to my husband. I would give them a thousand stars if I could.

Emily Albertson

3 weeks ago

I will only ever call O’Conner’s for our heating and air stuff. I wish I could give them 1 million stars. We were having issues with our unit and I called Patrick at 6 am on a Saturday and this wonderful man called me within an hour. He let me explain the situation instead of interrupting me like I’ve had another company do. He was so professional and polite and gave me an estimate of when he could get someone out and texted me when the tech was on his way. The technician that came out was phenomenal! He was so personable and explained things so well. I wish I had got his name. Please give them a call if you’re having trouble with your AC or Furnace they know what they’re doing.

TEE BRAZY

a month ago

Wasnt able to help me with my furnace. Was told to call electrician instead. Claims to be a technitian but didnt do anything to help. I jad to pay $171 just for him to show up and tell me this. Called the electrican from cruz electric and they confirmed that there was nothing wrong with the electricity. Stated that something was wrong with the furnace itself. Will never call o connor again and i dont reconmend to anyone especially if the young boy comes to try and fix anything

Frances Paris

2 months ago

Very knowledgeable , reasonably priced and showed up on time. TY Sir.

Barry Bohlke

3 months ago

O’Connor Heating & Cooling was able to diagnose my problems with my old (30 year +) furnace immediately and recommended a new model that would be more efficient and give me a better peace of mind instead of putting a band aid on a failing system. It was replaced the following day quickly with extreme care in moving the new and old furnace across my kitchen floors. In addition, it is great to see a company that gives back to its community and those that are struggling. I consider every dollar I spent well worth it.

Roy Barker

5 months ago

Pat replaced my furnace , AC unit for $1500 less than my quote. He also replaced my Hot Water Heater and I didn’t have to wait. He was there first thing in the morning. Best in town!

Tammi Solomon

6 months ago

Nicest guys ever!!!! They Answered every single question I had. Thanks guys!

Kayla Roberson

7 months ago

This morning I called, person who answered was very rude. I had a couple of questions, he answered rudely. Seems very unfriendly. Before ending the phone call I thanked him, all I heard was “click”. There wasn’t a “no problem” not even a good bye. Horrible first impression. Horrible customer service.

John Gilles

8 months ago

The team removed old furnace, installed new. They were timely and professional. The job site was cleaner than when they started. Ensured new furnace was operating properly. O’Onnors installation was as per the estimate. THANKS for a job well done.