Williams Electric Inc in Sioux City, Iowa 51106

Williams Electric Inc

12 Heritage Pl, Sioux City, IA 51106

3.7 (3 reviews)

Overview:
Williams Electric Inc is an electrical service provider located in Sioux City, IA. The company offers residential and commercial electrical solutions, catering to a variety of electrical needs.

Services Provided:
Electrical installations, repairs, customer service issues.

Hours of Operation:
Information not available.

Contact Information:
Phone: (712) 276-6810

Customer Reviews and Sentiment:
Williams Electric Inc has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights individual experiences of good workmanship.
Examples of positive reviews include:
“Great guy does good work” – Dan Schemmel

However, there is significant customer dissatisfaction regarding service responsiveness and communication.
Examples of negative reviews include:
“…the customer service – awful! … Apparently we aren’t worthy of their service.” – Stephanie de Souza

Review Summary:
Positive Sentiments: Good workmanship, helpfulness of the technician.
Negative Sentiments: Poor customer service, lack of responsiveness.

Additional Ratings:
BirdEye: No rating available due to incomplete data.
Better Business Bureau (BBB): No BBB profile was found.

Total Lead Smart Rating: 4.5

Conclusion:
Williams Electric Inc has shown potential with positive feedback on workmanship; however, the significant complaints about customer service and responsiveness suggest that potential clients may want to consider these issues before proceeding with their electrical needs.

Member Since August 2024

Listing Id 450338

Contact Info

12 Heritage Pl, Sioux City, IA 51106
(712) 276-6810
Lead Smart Rating :
4.5/10.0

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Listing location

12 Heritage Pl, Sioux City, IA 51106

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Reviews

Dan Schemmel

3 years ago

Great guy does good work

Stephanie de Souza

10 years ago

Wow! I called and left a message to make an appointment on what seems to be the family’s home phone. My call was never returned. A week later I called back and the mom/wife answered “Hello”. I asked if this was Williams Electric and she said yes. I told her I was calling to make an appointment and she wanted to know what I needed. After explaining, she told me that they were “really busy” and “too swamped” and to call someone else. She may as well have hung up on me, but I can’t remember because I don’t recall anyone ever being so rude! I never got to make an appointment so I can’t attest to the quality of the electrical work, but the customer service – awful! Apparently we aren’t worthy of their service. Guess I’ll have to take my business elsewhere, and hope you will too!