Jones Heating & Cooling

Overview:
Jones Heating & Cooling is an HVAC contractor located in Shelbyville, TN. The company specializes in heating, ventilation, and air conditioning services, providing prompt and reliable assistance to its customers.

Services Provided:
– HVAC installation and repair
– Air conditioning service
– Heating system maintenance
– Emergency repairs
– Customer consultation

Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (931) 735-6363
Website: http://jonesheating.net/

Customer Reviews and Sentiment:
Jones Heating & Cooling has received highly favorable reviews, resulting in an overall rating of 4.8 stars based on 57 reviews.

Positive feedback consistently emphasizes the company’s promptness, professionalism, and quality of service. Customers have expressed appreciation for the helpful staff who provide efficient and honest services.

Examples of positive reviews include:
“Prompt excellent service. I called last week they were here within the hour.” – Mary Scudder
“Excellent service! The AC compressor was making weird noises… they arrived, diagnosed the problem and replaced the bad part.” – T & C Breit
“Would highly recommend.” – Vicki Dageenakis

The only cautionary note comes from a reviewer highlighting high service charges and a limited service area, suggesting that while the company excels at customer service, costs may vary.

Review Summary:
Positive Sentiments: Timely service, friendly and professional staff, efficient problem resolution, reasonable pricing, highly recommended by customers.
Negative Sentiments: Limited service area, perceived as expensive by some customers.

Additional Ratings:
BirdEye: 4.8 stars based on 57 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
Jones Heating & Cooling appears to be a reliable choice for HVAC services in Shelbyville, TN, known for its excellent customer service and timely response. Potential customers can feel confident in choosing this company for their heating and cooling needs, although they should consider service area limitations and pricing.