Ambient Cooling & Heating LLC in Severn, Maryland 21144

Ambient Cooling & Heating LLC

508 Shaw Ct #103, Severn, MD 21144

4.8 (236 reviews)

Overview:
Ambient Cooling & Heating LLC is an HVAC contractor based in Severn, Maryland. Located at 508 Shaw Ct #103, the company specializes in heating and air conditioning installation, repair, and maintenance services. With a strong reputation for quality and reliability, they have successfully served numerous customers in the region.

Services Provided:
– Air conditioning installation and repair
– Heating system installation and repair
– Routine HVAC maintenance
– Emergency HVAC services

Hours of Operation:
Monday to Friday 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (410) 429-7280
Website: http://ambientcoolingandheating.com/

Customer Reviews and Sentiment:
Ambient Cooling & Heating LLC holds a commendable rating of 4.8 stars based on 236 reviews across various platforms.

Positive feedback highlights the company’s professionalism, timely responses, and quality of service. Customers have praised the reasonable pricing and the thorough explanation of services during installations.

Examples of positive reviews include:
“We would highly recommend using this company!” – Cris Martin
“They took the time to explain the details of the new system to me.” – Richard Ambrose
“Great experience. We’re on time and a quick fix.” – Jason Perry

Conversely, there are some complaints regarding improper installation and communication issues that led to inadequate heating performance for some customers.

Example of a negative review:
“Our house is not cooling properly and can’t handle 82 degree weather.” – Robert Riehle

Review Summary:
Positive Sentiments: High-quality service, professionalism, timely responses, reasonable pricing, thorough explanations.
Negative Sentiments: Issues with installation quality, communication problems, and resulting service inefficiencies.

Additional Ratings:
BirdEye: 4.8 stars based on 236 reviews, reflecting high overall customer satisfaction with occasional service challenges.
Total Lead Smart Rating: 7.9

Conclusion:
Ambient Cooling & Heating LLC appears to be a dependable choice for HVAC services in Severn, MD, recognized for their professionalism and customer service. However, prospective clients should remain cautious of the few negative reviews regarding installation issues and communication.

Member Since August 2024

Listing Id 449554

Contact Info

508 Shaw Ct #103, Severn, MD 21144
(410) 429-7280
Lead Smart Rating :
7.9/10.0

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Listing location

508 Shaw Ct #103, Severn, MD 21144

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Reviews

Cris Martin

5 days ago

We would highly recommend using this company! Our old (2008) air conditioner stopped working while we were in the middle of a heat wave. I called and the office lady made me an appointment for the same day. Bryan came out and talked to us about different air conditioners, did measurements, and had his team come out to do the installation two days later. Tony and his coworker came early on day of installation. They were very professional and explained every part of the process. They took out the old and put in the new all within a few hours. I felt the price of the air conditioner as well as the installation cost was extremely reasonable. Would definitely recommend using Ambient cooling and heating. Well done and thank you!

Robert Riehle

a week ago

15 June Update: Our house is not cooling properly and can’t handle 82 degree weather. I wonder if this company installed a unit that was too small. I don’t recommend them. Mar-Apr 2023: We had a new furnace and A/C installed. They communicated well, responded quickly, and on time. The previous A/C worked fine and one employee took it to his house to install (I should have said something). They initially quoted $5,400 then quoted/charged $7,200 because of extra costs. They didn’t install it correctly and for 5 weeks it was running and not heating the house properly. I had almost a $700 electric bill because of their inability to install the heater. Then after it was finished, they charged $500 for a permit we needed for final county inspection.

Richard Ambrose

a month ago

They installed a high quality heat pump system at a reasonable price. They took the time to explain the details of the new system to me. They were also conscientious about not making a mess.

Matt Campbell

a month ago

Guys on time and knowledgeable

Jo Ann Ross

2 months ago

7 Dec 2023 Everything is fantastic with Ambient – Thanks Brian! 13 May 2024 Always a pleasure dealing with Ambient – Tim a great guy!

Bonnie Ludwig

2 months ago

Everyone that came out to take care of my air conditioner was very professional, explained was was need to be done .From Tim ,Brian,Tony and his helper very polite.

Jason Perry

2 months ago

Great experience. We’re on time and a quick fix. Great pricing and very polite.

Susan Stackhouse

2 months ago

Overall client experience gets an A+++. From the first call through repair and close out, I was informed, educated and responded to. Thank You!!

Omari Franklin

2 months ago

👍🏽👍🏽 …

Bob Ferrara

2 months ago

Mr. Steve , showed up on time to do our annual air-conditioning inspection service. We Highly recommend, Ambient Cooling & Heating LLC.