All Service A/C & Plumbing in Schertz, Texas 78154

All Service A/C & Plumbing

814 Main St B, Schertz, TX 78154

4.9 (522 reviews)

Overview:
All Service A/C & Plumbing is a reputable HVAC contractor located in Schertz, Texas. The company offers a range of heating, ventilation, and air conditioning services, primarily focusing on installation, maintenance, and repair of HVAC systems.

Services Provided:
– Air conditioning installation
– HVAC maintenance
– Repair of AC units and ductwork
– Troubleshooting HVAC issues

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (210) 657-4776
Website: https://www.all-service.us/

Customer Reviews and Sentiment:
All Service A/C & Plumbing has received highly positive reviews across various platforms:

Google Reviews: 4.9 stars based on 522 reviews.

Positive feedback emphasizes the professionalism, thoroughness, and communication skills of the technicians. Customers have praised the quality of installations and the effective resolution of issues.

Examples of positive reviews include:
“Omar & Leo were very good installers for my new air conditioner.” – sheila cowans-johnson
“Crystal was kind, respectful and tremendously persistent.” – Ed Junior
“Had what I thought was a gas leak… Crystal was extremely helpful.” – Royce Staley

However, there are notable complaints regarding delays and insufficient follow-up, particularly concerning installation and repair processes.

An example of a negative review:
“This company has been the worst… Very sorry company, they didn’t even deserve a one star.” – Brian Garza

Review Summary:
Positive Sentiments: Professional and courteous service, thorough installations, effective problem resolution, timely responses.
Negative Sentiments: Issues with delays, insufficient follow-up, and miscommunication during repair processes.

Additional Ratings:
BirdEye: 4.9 stars based on 522 reviews, mirroring the high customer satisfaction level.
Better Business Bureau (BBB): No BBB rating found.

Total Lead Smart Rating: 8.5

Conclusion:
All Service A/C & Plumbing stands out as a strong choice for HVAC services in Schertz, TX, recognized for their professional workforce and quality service. While the majority of customer experiences are positive, potential clients should consider the mixed feedback regarding delays and communication issues before making a hiring decision.

Member Since August 2024

Listing Id 449168

Contact Info

814 Main St B, Schertz, TX 78154
(210) 657-4776
Lead Smart Rating :
8.5/10.0

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Listing location

814 Main St B, Schertz, TX 78154

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Reviews

Dale Graham

7 hours ago

Had a yearly maintenance check today, 7/16/24. Crystal did a thorough check & did a good job.

sheila cowans-johnson

a week ago

Omar & Leo were very good installers for my new air conditioner. They were very through, and did a good job with installation, answering questions, and explaining how the system works. Very satisfied.

Rick Beare

a week ago

Omar and Lea did Great job communicating with us the process. They where very professional and highly recommend both of them

Ronald Mercado

a week ago

Omar and Leo came in and took care of the install. Cleaned up after.

Kara Morris

a week ago

They installed my entire AC unit AND ductwork. Today, there was a ‘flash’ of an electrical power outage in my area. Electricity quickly came back except for the AC 🥵I called them to come out (for a 3rd visit) and DYLAN (Austin area tech) called within 10 min, walked me through a couple of steps and VOILA… came back on and works like a charm 🥰 I’m pretty sure if I had gotten anyone else on the phone they wouldn’t have made the progress that he made to get my AC running again!!! In fact, I know from last call in experience 2wks ago for yet another AC problem after their installation, they failed TWICE to return my call with an explanation of why my ductwork wasn’t complete and unit was losing air in the attic!!! Today’s call to them (aside from the last two calls after installing)… if it wasn’t for Dylan, I planned on writing a bad review based on their lack of followup! THANK YOU DYLAN… you are a definite asset to that company 😊 if it wasn’t for your help today they would’ve received ONE star!

Brian Garza

a week ago

This company has been the worst. They first ordered a fan motor that took a week to arrive. The tech came out and while installing it broke my fan. They told me to wait another week and a half for the part. They sent me a text that the repair was scheduled for today. They call me from the office at 9 am to tell me that the part is not in and out hasn’t shipped. It will be next week. All this time I’m on portable AC’s and a hot house. I’m still waiting for someone at the office with authority to call me and they won’t because they didn’t want to hear it. Very sorry company, they didn’t even deserve a one star.

Ed Junior

a week ago

Your service technician, Crystal, arrived in a timely manner which is always appreciated and professional. She was kind, respectful and tremendously persistent. She resolved a chronic A/C issue that had eluded everyone else for over a year. I perceived her attitude to be that she was not taking ‘no’ for an answer. I’m truly grateful for her work ethic. Thanks to her and your team effort.

Bren Price

2 weeks ago

Timely service, very hot today, Omar and Leo did a good job. However service had to be called twice after due to not cooling properly. Had to fix one issue, duct problem myself even though supposed to be replaced. Cristo was great on service.

Sally Griffith

2 weeks ago

Luis was so great, he took the time to show me what was going on and explain clearly what needed to be done, super fast and courteous, and so fast to schedule for my service needs

Royce Staley

2 weeks ago

Had what I thought was a gas leak at the house and All Service A/C & Plumbing jumped right to the rescue. Crystal (technician) was extremely helpful and fully explained the situation. Thank you so much, we will sleep at ease tonight.