Scana Energy

Overview:
Scana Energy is an electrician service based in Savannah, GA. The company provides various electrical services, particularly focusing on gas-related issues.

Services Provided:
Gas leak repairs, emergency service, electrical installations, customer service for gas and electrical issues.

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (912) 897-8531

Customer Reviews and Sentiment:

Scana Energy has received mixed reviews with an average rating of 3.0 stars based on 7 reviews.

Positive feedback often highlights their speedy response in emergencies and effective problem-solving.

Examples of positive reviews include:
“We had a gas leak. They showed up within thirty minutes, and within an hour and a half, the job was completed. Very satisfied.” – Anne Dealy
“It’s a gas company” – Monique Rolle

Negative feedback points out poor customer service and incorrect location listings.

Examples of negative reviews include:
“This is the wrong address.. this is a house, NOT a business.” – nena doyle
“Worst customer service ever. Good luck if you have no other choice but to use this company.” – jessica hargett

Review Summary:
Positive Sentiments: Quick response time, effective repairs in emergencies.
Negative Sentiments: Poor customer service, issues with location accuracy.

Additional Ratings:
BirdEye: 3.0 stars based on 7 reviews, consistent with mixed customer sentiment.
Total Lead Smart Rating: 4.5

Conclusion:
Scana Energy offers prompt service in emergency situations, particularly for gas leaks, but customer service appears to be a significant area for improvement. Prospective customers should consider both positive and negative feedback when choosing to engage with the company.