Electrical Supply of Santa Rosa – ESSR

Overview:
Electrical Supply of Santa Rosa (ESSR) is located in Santa Rosa, CA, and specializes in providing high-quality electrical supply products and components. The company is known for its knowledgeable staff and expertise in industrial controls and automation solutions.

Services Provided:
– Industrial controls
– Electronic control components
– Enclosures
– Customer advice and support

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (707) 576-1215
Website: http://www.essrusa.com/

Customer Reviews and Sentiment:
Electrical Supply of Santa Rosa has received generally positive reviews across various platforms:

Google Reviews: 4.6 stars based on 9 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, expertise in industrial controls, and reliable product offerings.

Examples of positive reviews include:
“ESSR’s team is great. We’ve relied on their expertise and knowledge for years.” – Michael Caviness
“Extremely knowledgeable staff! If you need controls components in Sonoma County, ESSR is definitely the place to go.” – Gothroach Kinski

However, there was a significant complaint regarding customer service and product reliability:
“I emailed them and have got no response… Electrical Supply has ruined a small business…” – B B

Review Summary:
Positive Sentiments: Knowledgeable staff, reliable expertise in industrial controls, and quality products.
Negative Sentiments: Issues with customer service and product reliability, leading to negative impact on businesses.

Additional Ratings:
BirdEye: 4.6 stars based on 9 reviews, reflecting the same trends of customer satisfaction with occasional issues.
Total Lead Smart Rating: 7.2

Conclusion:
Electrical Supply of Santa Rosa is a well-regarded electrical supply store in Santa Rosa, CA, noted for its knowledgeable staff and expertise in industrial controls. Nonetheless, potential customers should be cautious due to a reported issue with product reliability and customer service.